Tag Archives: The Service Cloud

Heroes Of The Cloud – Part 5

Heroes Of The Cloud – Part 5

Heroes Of The Cloud – Part 5 Marc Benioff has been called a pioneering “guerrilla marketer” of Software as a Service. USAToday credits him with “turning the software industry on its head” as he used the Internet to “revamp the way software programs are designed and distributed”. Salesforce.com Benioff grew up in San Francisco, and…

Salesforce.com Further Democratizes the Service Cloud

Salesforce.com Further Democratizes the Service Cloud Salesforce.com has further democratized the Service Cloud by completing the acquisition of Assistly, an instant customer-service help desk built for the cloud. Assistly was acquired for about $50 million in cash, net of cash acquired. Salesforce.com also assumed Assistly’s unvested options and will issue restricted stock units to certain…

Salesforce.com Acquires Dimdim – An Open Sourced Collaboration Service

Salesforce.com Acquires Dimdim Acquisition will extend salesforce.com’s Chatter collaboration platform with critical real-time communication technologies.  Follows the proven Facebook model of combining real-time collaboration and communication into a single integrated service. Enables salesforce.com to build on momentum of 60,000 Chatter customers,  accelerating the industry shift to Cloud 2 SAN FRANCISCO, – Salesforce.com [NYSE: CRM], the…

Salesforce.com Signs Definitive Agreement to Acquire Heroku

Heroku is the leading Ruby application platform-as-a-service, powering more than 105,000 next-generation social and mobile cloud applications SAN FRANCISCO, Dec. 8, 2010 /PRNewswire-FirstCall/ — Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced it has entered into a definitive agreement to acquire Heroku, the fastest growing cloud application platform for writing Ruby-based applications,…

Salesforce.com Announces Dreamforce 2010, the Cloud Computing Event of the Year

President Bill Clinton will join salesforce.com CEO Marc Benioff at 8th annual user and developer conference20,000 expected attendees will collaborate in more than 325 expert-led sessions to realize customer and partner success with Cloud 2 SAN FRANCISCO, Nov. 4, 2010 /PRNewswire/ – Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced Dreamforce 2010, the…

BigMachines and Salesforce.com Announce New BigMachines Configuration and Quoting Application

Cloudforce 2010 London SAN FRANCISCO & CHICAGO, Sep 07, 2010 (BUSINESS WIRE) — –BigMachines Demonstrating New Solution at Cloudforce 2010 London BigMachines, the leading vendor in the configuration and quoting space, and salesforce.com, (CRM 119.00, -0.63, -0.53%) the enterprise cloud computing company, today announced BigMachines’ on-demand configuration, quoting and proposal application is now tightly integrated…

Salesforce.com Announces Cloudforce 2010

Chairman and CEO Marc Benioff to deliver keynote Global industry leaders from BMC and CA to present at 8th September event SAN FRANCISCO, Sept 01, 2010 /PRNewswire via COMTEX/ — Salesforce.com  (CRM 116.40, +6.52, +5.93%) , the enterprise cloud computing company, today announced Cloudforce 2010: London, the largest cloud computing event in the UK. This…

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Self-Service BI (Business Intelligence) 101

Self-Service BI (Business Intelligence) 101

BI (Business Intelligence) 101 Non-technical users are increasingly jumping at the opportunity to get real-time business insight from data without the help of the IT department, whether they’re a small business without an IT staff altogether, or a high-ranking executive unwilling to request a report that will take a week to be completed. What is…

2015 Cybersecurity Challenges (5 Things To Expect)

2015 Cybersecurity Challenges (5 Things To Expect)

2015 Cybersecurity Challenges Every December, security experts begin to release their predictions on what cybersecurity will look like in the coming year. “The concept behind predictions is based on a company’s ability to express its expertise in a field both on the business and on the technology end,” said Barry Shteiman, director of security strategy…

The Role Cloud Technology Plays in the Recruiting Industry

The Role Cloud Technology Plays in the Recruiting Industry

The Recruiting Industry Like most other established industries, the recruiting industry is being disrupted by new business models and cutting-edge technologies. From recruiting technology talent with a highly publicized hackathon, to handling graphic or even online versions or resumes, recruiting agencies are seeing new challenges and opportunities every day. Yet, the goal is still the…

Cloud and regulation in financial services

Cloud and regulation in financial services

Cloud Regulation When talking about cloud and regulation in financial services, it is important to approach it with a clear understanding of the typical policies that your national regulator will require you to adhere to. Let’s start with outsourcing policy. Cloud mode provides us with a way of outsourcing data centre environments, applications, and services…

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HP OpenStack® Technology Breaking the Enterprise Barrier

HP OpenStack® Technology Breaking the Enterprise Barrier

Explore how cloud computing is a solution to the problems facing data centers today and highlights the cutting-edge technology (including OpenStack cloud computing) that HP is bringing to the current stage. If you are a CTO, data center administrator, systems architect, or an IT professional looking for an enterprise-grade, hybrid delivery cloud computing solution that’s open,…

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