Tag Archives: The Service Cloud

Heroes Of The Cloud – Part 5

Heroes Of The Cloud – Part 5

Heroes Of The Cloud – Part 5 Marc Benioff has been called a pioneering “guerrilla marketer” of Software as a Service. USAToday credits him with “turning the software industry on its head” as he used the Internet to “revamp the way software programs are designed and distributed”. Salesforce.com Benioff grew up in San Francisco, and…

Salesforce.com Further Democratizes the Service Cloud

Salesforce.com Further Democratizes the Service Cloud Salesforce.com has further democratized the Service Cloud by completing the acquisition of Assistly, an instant customer-service help desk built for the cloud. Assistly was acquired for about $50 million in cash, net of cash acquired. Salesforce.com also assumed Assistly’s unvested options and will issue restricted stock units to certain…

Salesforce.com Acquires Dimdim – An Open Sourced Collaboration Service

Salesforce.com Acquires Dimdim Acquisition will extend salesforce.com’s Chatter collaboration platform with critical real-time communication technologies.  Follows the proven Facebook model of combining real-time collaboration and communication into a single integrated service. Enables salesforce.com to build on momentum of 60,000 Chatter customers,  accelerating the industry shift to Cloud 2 SAN FRANCISCO, – Salesforce.com [NYSE: CRM], the…

Salesforce.com Signs Definitive Agreement to Acquire Heroku

Heroku is the leading Ruby application platform-as-a-service, powering more than 105,000 next-generation social and mobile cloud applications SAN FRANCISCO, Dec. 8, 2010 /PRNewswire-FirstCall/ — Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced it has entered into a definitive agreement to acquire Heroku, the fastest growing cloud application platform for writing Ruby-based applications,…

Salesforce.com Announces Dreamforce 2010, the Cloud Computing Event of the Year

President Bill Clinton will join salesforce.com CEO Marc Benioff at 8th annual user and developer conference20,000 expected attendees will collaborate in more than 325 expert-led sessions to realize customer and partner success with Cloud 2 SAN FRANCISCO, Nov. 4, 2010 /PRNewswire/ – Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced Dreamforce 2010, the…

BigMachines and Salesforce.com Announce New BigMachines Configuration and Quoting Application

Cloudforce 2010 London SAN FRANCISCO & CHICAGO, Sep 07, 2010 (BUSINESS WIRE) — –BigMachines Demonstrating New Solution at Cloudforce 2010 London BigMachines, the leading vendor in the configuration and quoting space, and salesforce.com, (CRM 119.00, -0.63, -0.53%) the enterprise cloud computing company, today announced BigMachines’ on-demand configuration, quoting and proposal application is now tightly integrated…

Salesforce.com Announces Cloudforce 2010

Chairman and CEO Marc Benioff to deliver keynote Global industry leaders from BMC and CA to present at 8th September event SAN FRANCISCO, Sept 01, 2010 /PRNewswire via COMTEX/ — Salesforce.com  (CRM 116.40, +6.52, +5.93%) , the enterprise cloud computing company, today announced Cloudforce 2010: London, the largest cloud computing event in the UK. This…

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Cloud Infographic – Cloud Computing And SMEs

Cloud Infographic – Cloud Computing And SMEs

Cloud Infographic – Cloud Computing And SMEs SMEs (Small/Medium Sized Enterprises) make up the bulk of businesses today. Most cloud based applications created today are geared toward the SME market. Accounting, Storage, Backup services are just a few of them. According to the European Commission, cloud based technology could help 80% of organisations reduce costs by…

Cloud Infographic – The Future Of Big Data

Cloud Infographic – The Future Of Big Data

Cloud Infographic – The Future Of Big Data Big Data is BIG business and will continue to be one of the more predominant areas of focus in the coming years from small startups to large scale corporations. We’ve already covered on CloudTweaks how Big Data can be utilized in a number of interesting ways from preventing world hunger to…

Cloud Infographic – What Is The Internet of Things?

Cloud Infographic – What Is The Internet of Things?

What Is The Internet of Things? “We’re still in the first minutes of the first day of the Internet revolution.”  – Scott Cook The Internet of Things (IOT) and Smart Systems are based on the notions of Sensors, Connectivity, People and Processes. We are creating a new world to view and measure anything around us through…

Cloud Computing Offers Key Benefits For Small, Medium Businesses

Cloud Computing Offers Key Benefits For Small, Medium Businesses

A growing number of small and medium businesses in the United States rely on as a means of deploying mission-critical software products. Prior to the advent of cloud-based products — software solutions delivered over the Internet – companies were often forced to invest in servers and other products to run software and store data. The…

The Industries That The Cloud Will Change The Most

The Industries That The Cloud Will Change The Most

The Industries That The Cloud Will Change The Most Cloud computing is rapidly revolutionizing the way we do business. Instead of being a blurry buzzword, it has become a facet of everyday life. Most people may not quite understand how the cloud works, but electricity is quite difficult to fathom as well. Anyway, regardless of…

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Moving From Email Into The Cloud

Moving From Email Into The Cloud

Mobile Collaboration In The Cloud Imagine that you, as a manager, are told by the powers that be that you have to find “efficiencies” within your department that will result in one million dollars of savings annually. You struggle with this. You send an email to everyone on your senior team. “Where can we save…

IT Security: Think Like A Thief – And An Average Joe, Too

IT Security: Think Like A Thief – And An Average Joe, Too

IT Security: Think Like A Thief – And An Average Joe, Too With security threats to information services growing in sophistication, frequency and variety, IT professionals on all sides of the marketplace are realizing an urgent need to reinvent themselves to better anticipate the bewildering variety of attacks that they and their customers face. The…

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Cloud Service Provider Selection Considerations

Cloud Service Provider Selection Considerations

Why Cloud Brokers Make Sense Different workloads perform differently on different cloud service providers. Enough so that it is prudent in planning to consider the optimal configuration and the optimal CSP for your solution. Consider this old word problem from years ago. One person can carry two buckets of water. It takes 5 minutes to…

Migrating to a Business Cloud (5 Warnings)

Migrating to a Business Cloud (5 Warnings)

Migrating to a Business Cloud  In theory, migrating to cloud computing should be easy. Choose a cloud provider, move the files to the data server and everything is good to go. While that may work for the personal cloud, migrating into a business cloud format is a lot more complicated. As Ann Bednarz pointed out…

5 Considerations You Need To Review Before Investing In Data Analytics

5 Considerations You Need To Review Before Investing In Data Analytics

Review Before Investing In Data Analytics Big data, when handled properly, can lead to big change. Companies in a wide variety of industries are partnering with data analytics companies to increase operational efficiency and make evidence-based business decisions. From Kraft Foods using business intelligence (BI) to cut customer satisfaction analysis time in half, to a…

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Health care welcomes the cloud, as resistance crumbles

Health care welcomes the cloud, as resistance crumbles

Not long ago, if I mentioned the word “public cloud” when visiting a health care company, I was likely to be walked politely off the property. The pushback came hard, to be kind. But I figured that once cloud computing became more proven and the world did not collapse as data was relocated to public…

Actuate brings wearables to big data with Android Wear integration

Actuate brings wearables to big data with Android Wear integration

The company, which moved to a freemium model this summer, was on hand in London today to demonstrate how organisations could send alerts to Android Wear devices when thresholds were reached with a micro version of its online dashboard available … Read the source article at THE INQUIRER