Tag Archives: The Service Cloud

Heroes Of The Cloud – Part 5

Heroes Of The Cloud – Part 5

Heroes Of The Cloud – Part 5 Marc Benioff has been called a pioneering “guerrilla marketer” of Software as a Service. USAToday credits him with “turning the software industry on its head” as he used the Internet to “revamp the way software programs are designed and distributed”. Salesforce.com Benioff grew up in San Francisco, and…

Salesforce.com Further Democratizes the Service Cloud

Salesforce.com Further Democratizes the Service Cloud Salesforce.com has further democratized the Service Cloud by completing the acquisition of Assistly, an instant customer-service help desk built for the cloud. Assistly was acquired for about $50 million in cash, net of cash acquired. Salesforce.com also assumed Assistly’s unvested options and will issue restricted stock units to certain…

Salesforce.com Acquires Dimdim – An Open Sourced Collaboration Service

Salesforce.com Acquires Dimdim Acquisition will extend salesforce.com’s Chatter collaboration platform with critical real-time communication technologies.  Follows the proven Facebook model of combining real-time collaboration and communication into a single integrated service. Enables salesforce.com to build on momentum of 60,000 Chatter customers,  accelerating the industry shift to Cloud 2 SAN FRANCISCO, – Salesforce.com [NYSE: CRM], the…

Salesforce.com Signs Definitive Agreement to Acquire Heroku

Heroku is the leading Ruby application platform-as-a-service, powering more than 105,000 next-generation social and mobile cloud applications SAN FRANCISCO, Dec. 8, 2010 /PRNewswire-FirstCall/ — Salesforce.com (NYSE: CRM), the enterprise cloud computing (http://www.salesforce.com/cloudcomputing/) company, today announced it has entered into a definitive agreement to acquire Heroku, the fastest growing cloud application platform for writing Ruby-based applications,…

Salesforce.com Announces Dreamforce 2010, the Cloud Computing Event of the Year

President Bill Clinton will join salesforce.com CEO Marc Benioff at 8th annual user and developer conference20,000 expected attendees will collaborate in more than 325 expert-led sessions to realize customer and partner success with Cloud 2 SAN FRANCISCO, Nov. 4, 2010 /PRNewswire/ – Salesforce.com (NYSE: CRM), the enterprise cloud computing company, today announced Dreamforce 2010, the…

BigMachines and Salesforce.com Announce New BigMachines Configuration and Quoting Application

Cloudforce 2010 London SAN FRANCISCO & CHICAGO, Sep 07, 2010 (BUSINESS WIRE) — –BigMachines Demonstrating New Solution at Cloudforce 2010 London BigMachines, the leading vendor in the configuration and quoting space, and salesforce.com, (CRM 119.00, -0.63, -0.53%) the enterprise cloud computing company, today announced BigMachines’ on-demand configuration, quoting and proposal application is now tightly integrated…

Salesforce.com Announces Cloudforce 2010

Chairman and CEO Marc Benioff to deliver keynote Global industry leaders from BMC and CA to present at 8th September event SAN FRANCISCO, Sept 01, 2010 /PRNewswire via COMTEX/ — Salesforce.com  (CRM 116.40, +6.52, +5.93%) , the enterprise cloud computing company, today announced Cloudforce 2010: London, the largest cloud computing event in the UK. This…

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Cloud Computing and Social Networks

Cloud Computing and Social Networks

Pushing Innovation With Social Networks There was a time when storage space was a precious commodity. A few videos and photographs and the system would be gasping for breath in old PCs’ limited storage space. 10 Years ago, today’s top social networking sites would have broken down under the burden of the heavily visual traffic…

The Business Benefits of Cloud CRM

The Business Benefits of Cloud CRM

The Business Benefits of Cloud CRM From software deployment, to mobility, to wearable technology, cloud computing has transformed seemingly every aspect of modern business. Research indicates cloud applications and platforms will be at the forefront of IT spending by 2016, with half of all enterprises implementing cloud solutions by 2017. One of the quickest markets…

Forrester Releases Its “15 Emerging Technologies To Watch Before 2020” Report

Forrester Releases Its “15 Emerging Technologies To Watch Before 2020” Report

15 Emerging Technologies To Watch Before 2020 The cloud, big data, the internet of things, and wearable technology have all featured heavily in Forrester’s latest list of fifteen technologies to watch before 2020. It is becoming a reality for businesses that they need to adapt and change to an increasingly technologically-minded customer base. Traditional marketing…

Cloud Computing Offers Key Benefits For Small, Medium Businesses

Cloud Computing Offers Key Benefits For Small, Medium Businesses

A growing number of small and medium businesses in the United States rely on as a means of deploying mission-critical software products. Prior to the advent of cloud-based products — software solutions delivered over the Internet – companies were often forced to invest in servers and other products to run software and store data. The…

IBM and SAP Announce Industry’s Largest Cloud Deal

IBM and SAP Announce Industry’s Largest Cloud Deal

IBM and SAP Announce Industry’s Largest Cloud Deal IBM and SAP have shaken the cloud computing world this afternoon with the announcement of one of the largest cloud deals in the industry’s history – bringing together two of the largest technology companies in a bid to offer a more holistic service to their clients. SAP…


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The Value of Hybrid Cloud

The Value of Hybrid Cloud

The Value of Hybrid Cloud As the “cloud” continues to exert its dominance as the IT technology of the day, the question for many companies focuses on what type of cloud to choose: public, private, or a combination of the two, known as hybrid. Each has its advantages. Private cloud – owned and maintained by…

The Internet of Everything Opens Up The World

The Internet of Everything Opens Up The World

Shaping The World With New Technologies As a connected collection of intelligent objects, the Internet of Everything promises to open up those areas of the world hardest hit by economic, political and agricultural blights. Relatively inexpensive devices, paired with revolutionary energy sources and unprecedented access to information offer great promise to farmers and workers in…

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