Recent problems experienced with Ransomware are evident from infections, which have occurred in 99 countries including China and Russia. The organization that was worst hit by the attack was the National Health Service in England. It was reported that there was a WannaCry programme that demanded...

Cloud Computing and SaaS: Software as a Service

Cloud Computing and SaaS: Software as a Service

SaaS – Software as a Service From the old term of ASP or Application Service Provider, the service of providing Software Applications On-Demand over internet dates back a decade or more.  However, with Cloud Computing entering with real time zeal, SaaS is banging enterprises with resurgence.  During the year 2009 – 2010, the significant SaaS industry buzz has turned towards Cloud Computing – a wider and broader concept than SaaS or ASP itself.  As per Gartner, SaaS revenue within enterprise was pegged at around $ 7.5 Billion in the year 2009 and for the current year estimated to be around $ 8.5 Billion.  As per IDC study, the total revenue of SaaS in 2009 was $ 13.1 Billion.  Last year, more than 50% of enterprises have already implemented one or more SaaS application for their enterprise.


Software as a Service is more alive now than Software! Salesforce.com is the poster child of SaaS.  The company which struck the Software! Currently, Salesforce claims to have more than 80000 SaaS customers. The first and perhaps, the only company that has reported more than a Billion dollars in revenue in the cloud computing industry space.  The company itself claims to be the “enterprise cloud computing company”, has been ranked as Fortune’s fourth fastest growing company last month. The company is well known for its CRM – Customer Relationship Management – SaaS offering.  The 2010 CRM Market Awards for the Best Enterprise Suite CRM, Best Mid-Market Suite CRM, Best Small Business Suite CRM has been bagged by Salesforce from CRM Magazine. As in the case of major software vendors, Salesforce.com has fully utilized the power of Network partner and Channel sales to become Leader in SaaS.

SaaS Benefits

SaaS Considerations

The first wave of SaaS companies moved traditional Enterprise Applications like CRM – Customer Relationship Management on to the hosted cloud platform.  Now almost all enterprise software companies are porting their application and delivery model to SaaS.  From the perspective of SaaS user, Security is one of the prime concerns. The identity management in the cloud, SaaS offerings without any Standards,  Secrecy about the Internals of SaaS Service Companies, the threat from ubiquitous access methods and devices, moving the data away from its territory are cited as major risks to consider before adoption.  On the other hand, 61% of the enterprises who have implemented one or more SaaS applications feel that they are satisfied and say that their expectations have been fully met by SaaS.

The top 5 SaaS categories are: CRM and Sales Automation, Online Data Backup, E-Mail Spam /Anti Virus Control, Accounting and Payroll Management and Network Monitoring tools. The studies conducted with enterprises show that they are readily moving to the categories like E-Mail Spam Filtering,  Network Monitoring tools etc… as they are the first candidates of cost cutting from Capex. (Capital Expenses.)

The Last Word

SaaS provides some real benefits to enterprises of whatever size and so is gaining ground fast.

By Glenn Blake

About Glenn Blake

Glenn Blake is a writer for CloudTweaks and has been writing about technology trends for over 25 years.

View Website


Hack of U.S. securities regulator rattles investors, stirs doubts

By CloudBuzz | September 21, 2017

WASHINGTON/NEW YORK (Reuters) – Wall Street’s top regulator faced questions on Thursday about its defenses against cyber criminals after admitting hackers breached its electronic database of corporate announcements and may have used it for insider trading. The incursion at the…

Leaking Cloud Databases and Servers Expose Over 1 Billion Records

By CloudBuzz | September 21, 2017

Servers Expose Over 1 Billion Records As The Wall Street Journal recently pointed out, some clients of cloud service providers such as Amazon and Microsoft are accidentally leaving their cloud databases exposed due to misconfigurations of their services. Coupled with recent headline-making…

Thales Joins the Microsoft Enterprise Cloud Alliance

By CloudBuzz | September 21, 2017

SAN JOSE, Calif., Sept. 21, 2017 /PRNewswire/ — Thales, a leader in critical information systems, cybersecurity and data security, is now a member of the Microsoft Enterprise Cloud Alliance (ECA). Designed to foster innovation and promote awareness of partner solutions, the ECA membership…

Addressing the UK NCSC’s Cloud Security Principles

By CloudBuzz | September 20, 2017

As your organization adopts more cloud services, it’s essential to get a clear picture of how sensitive data will be protected. Many authorities, from government regulators, to industry standards bodies and consortia, have provided guidance on how to evaluate cloud…

RiskVision Named 2017 Cybersecurity Breakthrough Awards Winner

By CloudBuzz | September 20, 2017

RiskVision Named 2017 Cybersecurity Breakthrough Awards Winner for Enterprise Risk Management (ERM) Software of the Year SUNNYVALE, CA–(Marketwired – Sep 20, 2017) – RiskVision, the enterprise risk intelligence company formerly known as Agiliance, today announced that the RiskVision platform has…

Amazon working on ‘smart glasses’ as its first wearable device: FT

By CloudBuzz | September 20, 2017

(Reuters) – Amazon.com Inc is working on its first wearable device – a pair of ‘smart glasses’, the Financial Times reported on Wednesday. The device, designed like a regular pair of spectacles, will allow Amazon’s digital assistant Alexa to be…