THE FUTURE FOR CYBER SECURITY

A study entitled, State of Cyber Security 2017, performed by ISACA (Information Systems Audit and Control Association), suggested that cyber security staff are becoming increasingly difficult to find in such a rapidly expanding and evolving field. The report was based on a survey of 633 cyber security specialists across North America and Europe, with 27% stating that they were unable to fill open cyber security positions in their businesses and another 14% unsure as to whether they would ever fill those positions...

Cloud Management: An Important Consideration In The Road Map For An ISV

Cloud Management

Cloud management is more than just monitoring service in the cloud computing environment. It is the task of provisioning, metering, billing and monitoring service in a cloud computing environment and staying profitable.

The following key areas play an important role in operating cloud services:

  • Self-service Portal
  • Service Level Agreement
  • Policy Management
  • Metering and billing

Self-Service Portal

A key requirement for operating in a cloud environment is to enable the self-service aspect of cloud computing to allow service consumers the power to provision the appropriate services from an approved service catalog. The self-service portal must enable consumers to access billing details, SLAs, service consumption dashboards, and service provisioning.

Service Level Agreement

A cloud service may or may not have an associated SLA. A SLA uses an agreed upon language that forms a contract between the ISV and cloud service consumer that enables both parties to agree, to be understood, and to have a consistent approach in the definition and reporting of the quality of a cloud solution. ISV designed SLAs must contain a number of attributes that have an established set of metrics that will be monitored and measured to make sure that the cloud service is meeting its contractual obligations.

Policy Management

Policy management is the demonstration of, and enforcement to, regulatory standards, industry standards, and internal best practices. To have your cloud services run effectively, it must adhere to these agreed upon standards and policies that promote efficient operating procedures.

Example policy categories include the following:

  • Security policies
  • Regulatory policies
  • Resource scheduling policies
  • Configuration policies
  • Quality of service (QoS) policies

ISVs need to ensure that there is a monitoring system in place to effectively manage and monitor the various policies.

Metering and Billing

It is very critical to have a comprehensive monitoring and metering system to support provisioning, control costs, meet SLA obligations, and define chargeback schemes. Metering is a very valuable endeavor in demonstrating resource consumption.  ISVs need to offer an automated billing capabilities to support the new cloud service pricing models, whether that is via flat-rate or usage-based billing. However, this can be challenging due to the cloud infrastructure’s dynamic nature and the complexity to track usage based on resource consumption by each cloud consumer. It is also very critical to provide an easy-to-navigate billing dashboard, and a billing API so that the billing metrics can be integrated with existing reporting and analysis systems. If consumers can see their usage in real time, they can make analytical decisions about controlling their consumption accordingly.

Service players need to extend their offering to include Cloud management in order to provide ISVs the true value and potential from Cloud technology.  Differentiation of service vendors will be made not only on whether they can host products in the cloud or can do SaaSification of product, but can they extend their cloud services to Cloud Management as well.

By Ananta Shamal, Director of Cloud Services, Symphony Services

Symphony Services is a leading global specialist providing software product engineering outsourcing services. The company’s focus on Engineering Outcome Certainty™ drives R&D results that shorten time-to-market for new products and delivers greater innovation to compete in a global marketplace. Independent software vendors (ISVs), software enabled businesses and companies whose products contain embedded software partner with Symphony Services to achieve their business goals.

 

About CloudTweaks

Established in 2009, CloudTweaks is recognized as one of the leading authorities in cloud connected technology information and services.

We embrace and instill thought leadership insights, relevant and timely news related stories, unbiased benchmark reporting as well as technology related infographics and comics.

Syndicated Technology News

RiskVision Named 2017 Cybersecurity Breakthrough Awards Winner

By CloudBuzz | September 20, 2017

RiskVision Named 2017 Cybersecurity Breakthrough Awards Winner for Enterprise Risk Management (ERM) Software of the Year SUNNYVALE, CA–(Marketwired – Sep 20, 2017) – RiskVision, the enterprise risk intelligence company formerly known as Agiliance, today announced that the RiskVision platform has…

Amazon working on ‘smart glasses’ as its first wearable device: FT

By CloudBuzz | September 20, 2017

(Reuters) – Amazon.com Inc is working on its first wearable device – a pair of ‘smart glasses’, the Financial Times reported on Wednesday. The device, designed like a regular pair of spectacles, will allow Amazon’s digital assistant Alexa to be…

Cloudflare Collaborates with Google Cloud to Fund Developer Innovation

By CloudBuzz | September 19, 2017

Collaboration Offers Developers $100,000 in Cloud Platform Credits SAN FRANCISCO, Sept. 19, 2017 (GLOBE NEWSWIRE) — Cloudflare, the leading Internet performance and security company, is collaborating with Google Cloud to help support developer innovation on the Cloudflare Apps Platform. Starting today,…

Cisco Expands Learning Portfolio with New Business Architecture Training and Certifications

By CloudBuzz | September 19, 2017

New Business Architecture Training and Certifications Expanded Portfolio Accelerates Business Transformation by Addressing Critical Talent Needs SAN JOSE, CA–(Marketwired – Sep 19, 2017) – Cisco (NASDAQ: CSCO) today announced it is expanding its learning portfolio with new business architecture training and…

2017 Ponemon Institute Study Finds SMBs are a Huge Target for Hackers

By CloudBuzz | September 19, 2017

Negligent Employees and Poor Password Policies are the Weakest Links Negligent employees are the #1 root cause behind data breaches across North America and the UK Ransomware is hitting SMBs hard with more than 50% experiencing an attack Attacks are becoming costlier…

Virtual Reality: Coming Soon to a Cubicle Near You?

By CloudBuzz | September 18, 2017

Cisco invites customers to experiment with Cisco Spark in VR SAN JOSE, CA–(Marketwired – Sep 18, 2017) – Cisco (NASDAQ: CSCO) thinks it is only a matter of time before virtual reality makes a major impact on all sorts of industries…