How cloud-based business management can help an SMB go global

How cloud-based business management can help an SMB go global

Global SMB Business Management Most companies today are familiar with the cloud; using software-as-a-service (SaaS) apps and customer relationship management (CRM) for years. However, many businesses are now running the whole show from the cloud using the opportunity to drive inroads to new markets and
Secure Business Agility

Why Information Security Need to be Empowered to Manage Data Breaches

Manage Data Breaches 2017 saw over 2 dozen major security breaches in 2017.  While the public may have grown numb to the number and constant stream of data breaches reported, outrage has been building around the delays in accompanying disclosures of those breaches and questionable actions

CIO Cloud Fears 

CIOs are tired of hearing about cloud computing concerns. They’ve spent years reading about how cloud resources are subject to risks, and wonder – what can they do to help people trust the cloud?  The truth is that despite being a hot issue for years, the topic of cloud security is more important than ever before as growing corporate dependency on web and mobile services coincide with national privacy concerns – most recently with the NSA scandal. The good news is that the hybrid cloud environment, which integrates on-premise and cloud-based solutions, allows companies to embrace the cloud without disruption.

According to Wakefield Research, CIOs are adopting the hybrid cloud approach to achieve significant benefits for their business. Although the majority of respondents believe a hybrid approach simplifies IT processes, 75 percent of CIOs still report institutional barriers that need to be overcome in order for the integration of cloud and on-premise solutions to gain wider acceptance. How can CIOs tackle these institutional barriers and conquer cloud fears in their workforce?

As a CIO with more than 25 years of experience in the financial services industry, and after holding many IT-related positions, I’ve realized that most people want to be cautious before investing in new technology. Through the years, I’ve helped companies understand that technology leveraged the right way is the key to business velocity, and have discovered the following top five ways for CIOs to tackle cloud fears in their workforce:

1) Bridge the Gap between IT and the Business

According to the Harvard Business Review’s two-year study, CEOs believe that CIOs are not in synch with the new issues CEOs are facing and do not understand where the business needs to go. Additionally, over 60% of IT purchases are now being made by the line-of-business, not IT. If CIOs believe the company needs to innovate by integrating cloud with their core systems, and CEOs aren’t aligned with this vision, you can see how this is a recipe for miscommunication and wasted resources.

2) Give Them Their Cloud, Their Way

With a hybrid approach, your workforce doesn’t have to rush all applications to the cloud right away. Few companies want (and can afford) a rip and replace approach. CIOs should explain to their workforce that a hybrid landscape supports fast adaptation while stabilizing areas where the current on-premise approach still makes sense. Therefore, companies can create new value and save costs while also reducing disruption.

3) Spell out Security from the Start

Cloud security policy and technology have dramatically advanced. The use of encrypted data bases and tokenized access to information has given CIOs and managers in LoB confidence in cloud security. However, gaining the confidence of your workforce means following through on a proven security plan. CIOs need explain how the cloud vendor they are using protects customers against unauthorized data access and misuse, as well as confidential data disclosure, using various measures for employees, applications, organization, systems, and networks.

4) Be Transparent

No matter how much CIOs plan, unanticipated technical issues can come up during integration projects. It’s important to vet the cloud vendor, but also important to set expectations with your workforce. To be honest, transparency is really a bigger issue than security. CIOs and IT departments not only have to ensure that cloud deployments comply with external and internal regulations, but they need to be able to prove that compliance to auditors and regulators.

5) Highlight the Benefits

CIOs shouldn’t just deliver the technology. They need to show how integrating on-premise and cloud-based applications can transform a business and deliver tremendous value – such as efficiency and flexibility. Additionally, pre-packaged integrations help businesses adopt and consume innovation faster than ever before in an IT environment that involves both on-premise and cloud-based applications. A hybrid cloud environment ultimately offers flexibility, choice, and control for companies that need to manage change and capitalize on emerging trends.

I believe that the cloud serves a strategic purpose in helping organizations accelerate innovation, and when done correctly, the hybrid cloud approach answers the need for flexibility. But, like a winning doubles tennis team, hybrid cloud computing requires skill, strategy, and most of all – constant communication. When hybrid cloud computing is out of an organization’s comfort zone, it’s up to CIOs to help their workforce stay focused on the big picture – the profound flexibility that integration will give to companies who want an edge in our customer-driven world.

By Robert Grazioli, CIO of SAP Cloud

Robert Grazioli

Robert Grazioli is the CIO for SuccessFactors, an SAP Company. Bob is currently responsible for corporate technologies and SuccessFactors Cloud Operations. Bob joined SuccessFactors through the acquisition of Plateau Systems, a leading provider of cloud learning systems, where he also served as CIO.

TOP ARCHIVES

The Connected Car: The Unknown Hero of Automotive Innovation

The Connected Car: The Unknown Hero of Automotive Innovation

Connected Car Innovation Spanning the last decade, the automotive industry has seen an explosion of technological innovation which has, and ...
10 Ways The Enterprise Can Prevent Data Leaks In The Cloud

10 Ways The Enterprise Can Prevent Data Leaks In The Cloud

Prevent Data Leaks In The Cloud More companies are turning to the cloud for storage. In fact, over 60 percent ...
A Smart Data Approach to Assurance in a Hybrid Cloud Environment

A Smart Data Approach to Assurance in a Hybrid Cloud Environment

Smart Data Approach Microsoft and Amazon both reported significant growth in their cloud businesses recently. Revenue for Microsoft’s Azure increased ...
GDPR Compliance: A Network Perspective

GDPR Compliance: A Network Perspective

GDPR Compliance Regulations can be a tricky thing. For the most part, they’re well thought out in terms of mandating ...
Rainmaking From The Cloud - CIOs Struggle To Keep Pace With IT Demands

Rainmaking From The Cloud – CIOs Struggle To Keep Pace With IT Demands

CIOs Struggle With IT Demands In the digital era, where customers can select virtually anything with a click of a ...
Four Cloud Security Mega Trends

Four Cloud Security Mega Trends

Cloud Security Trends Last year was a big year for the cloud. Cloud adoption continued to grow at a rapid clip, even as executives from companies such as McDonald’s and ENEL talked about how their organizations are embracing a cloud-first ...
Will Chatbots Finally Make Mobile Payments Popular?

Will Chatbots Finally Make Mobile Payments Popular?

The Future of Chatbots We’ve profiled several digital wallet platforms that aim to change how we make payments. Apple, Samsung, and Google all have mobile wallet apps hoping to convince users to use their smartphones instead of credit/debit cards and ...