Newsletter Subscribe

Bringing you thought leadership, news, infographics, resources and our own brand of comics each week to your inbox...

Cloud Infographic – Top Cloud Contact Center Trends In 2014

Cloud Infographic – Top Cloud Contact Center Trends In 2014

Here is an insightful infographic by Connectfirst which provides a list of some of the main key investment priorities for contact center executives over the next 18 months.

infographic-cloud-trends

Inforaphic Source: http://www.connectfirst.com

About CloudTweaks

Established in 2009, CloudTweaks is recognized as one of the leading authorities in connected technology information and services.

We embrace and instill thought leadership insights, relevant and timely news related stories, unbiased benchmark reporting as well as offer green/cleantech learning and consultive services around the world.

Our vision is to create awareness and to help find innovative ways to connect our planet in a positive eco-friendly manner.

In the meantime, you may connect with CloudTweaks by following and sharing our resources.

Health Cloud Capabilities ORLANDO, FL. - 20 Feb 2017: At the 2017 Health Information Management Systems Society (HIMSS) conference in Orlando, IBM (NYSE: IBM) today introduced expanded capabilities for the Watson Platform for Health Cloud and a specialized Watson Health Consulting Services unit dedicated to helping clients and partners across the healthcare ecosystem capture the business opportunity of cognitive computing ...
Read More
Philips spotlights connected technology, predictive analytics software, and artificial intelligence advancing population health and precision medicine at HIMSS 2017 AMSTERDAM, Feb. 17, 2017 /PRNewswire/ -- Featuring new and enhanced connected health offerings at the 2017 HIMSS Conference & Exhibition (HIMSS17), Royal Philips (NYSE: PHG,AEX: PHIA), a global leader in health technology, will showcase a broad range of population health management, ...
Read More
Cupertino, California — Apple today announced its 28th annual Worldwide Developers Conference (WWDC) — hosting the world’s most talented developer community — will be held at the McEnery Convention Center in San Jose. The conference, kicking off June 5, will inspire developers from all walks of life to turn their passions into the next great innovations and apps that customers ...
Read More
When Cisco Systems Inc. reports earnings Wednesday, the big question will be if the networking giant’s repeated gambles on software can reverse a yearlong sales slide, or at least point to a reversal of that trend in the future. Cisco CSCO, +1.06%  is scheduled to report fiscal second-quarter earnings less than a month after announcing its latest multibillion-dollar software acquisition, ...
Read More
Offering Integrated and Automated Solutions, Expansive Partner Ecosystem, Advanced Architecture with Cross-Industry Collaboration SAN FRANCISCO, Feb. 14, 2017 – Today Intel Security outlined a new, unifying approach for the cybersecurity industry that strives to eliminate fragmentation through updated integrated solutions, new cross-industry partnerships and product integrations within the Intel Security Innovation Alliance and Cyber Threat Alliance (CTA). “Transforming isolated technologies ...
Read More