Forrester Releases Its “15 Emerging Technologies To Watch Before 2020” Report

15 Emerging Technologies

The cloud, big data, the internet of things, and wearable technology have all featured heavily in Forrester’s latest list of fifteen technologies to watch before 2020.

It is becoming a reality for businesses that they need to adapt and change to an increasingly technologically-minded customer base. Traditional marketing campaigns are decreasing in effectiveness as customers take advantage of greater choice, while companies’ ability to anticipate business needs for emerging technology is getting demonstrably worse. Mobile technology has forced enterprises to rethink completely how they win, serve and retain customers, meaning their business strategy is under increasing pressure to find ways to address new digital competitors – some of which have become serious threats overnight. 

To address the new realities, Forrester grouped their list into four ‘innovation groups’ – emerging business solutions innovations, emerging interaction technologies innovations, emerging aggregation and delivery technologies, and emerging infrastructure technology innovations. Within each of the four sections they listed up to four technologies. 

Their fifteen technologies are as follows: 

Emerging Business Solutions Innovations

  1. Customer analytics that can help firms better understand what their customers need and when they need it.
  2. A digital experience that can provide an easier and more effective way of managing the customer life cycle.
  3. Customer-driven design solutions that can allow designers to conceptualise, learn and test, and with increased customer input.
  4. An Internet of Things that can offer packaged business process and integration by combining sensors, networks and platforms.

Emerging Interaction Technologies Innovations

  1. Next-generation connectivity that enables a wide range of new digital endpoints, using very low-power wireless technology that cuts costs significantly.
  2. Wearable technology that creates many innumerable information sources with on-body gadgets, thus expanding companies’ digital reach.
  3. Natural user interfaces that can offer new methods for interacting with computing experiences.

Emerging Aggregation and Delivery Technologies Innovations

  1. Real-time sourcing and delivery that brings increased knowledge to critical decisions, consequently making marketing and operations have a better insight from fresh data.
  2. Advanced analytics that allows firms to get better and faster at garnering knowledge from vast amounts of diverse data.
  3. Greater digital identity management technology that helps firms and individuals control access across channels; employees and customers with more ease.
  4. Software acceleration platforms to help companies deliver more engagement and better value.

Emerging Infrastructure Technology Innovation

  1. New silicon devices that can offer higher levels energy efficiency with better and types of sensors types.
  2. Software-defined infrastructure that will enable flexible, easy data centre adjustments.
  3. Better cloud integration tools that will have the ability to integrate apps and management across cloud and On-Premises.
  4. Big data management technology that will provide a more affordable basis for customer insight.

By Daniel Price

Gary Bernstein

AWS General Release of Amplify Flutter

The AWS General Release of Amplify Flutter The Amazon Web Service has announced that the Amplify Flutter is now generally available in a way to help make flutter apps easier and more accessible. According to ...
Deepak Jayagopal

Leveraging DevOps Infrastructure as Code to Improve Cloud Provisioning Time by 65%

Improving Cloud Provisioning Time Infrastructure provisioning used to be a highly manual process for Digital Service Providers (DSPs). Infrastructure engineers would rack and stack the servers and will manually configure them. Then they will install ...
David Gevorkian

Website Accessibility: Compliancy, Laws and Best Practices

Key to Making Your Website Accessible The internet has changed the education sector in so many ways. With e-learning, more people around the globe are able to access high-quality education and advance their careers. E-learning ...
Darach Beirne

Raising the Bar for Business Communications with Deep Customization of WebRTC

Business Communications and WebRTC By Darach Beirne, Vice President of Customer Success at Flowroute, now part of Intrado, and Julien Chavanton, Voice Platform Architecture Lead at Flowroute, now part of Intrado With rising customer demand ...
Bigcommerce

Magento 1 Is Nearing Its End – Is It Time To Migrate To BigCommerce?

Time To Migrate To BigCommerce? Nearly three years ago, Magento declared that they would be ending support for their Magento 1 software. All versions of Magento from 1.1 – 1.9 would then work without maintenance, ...
Gilad David Maayan

Accessing (HPC) High Performance Computing

HPC in the Cloud Big data and Machine Learning (ML) can provide businesses with incredible insights and an innovative edge. However, to properly analyze the data collected or to train your ML models, you need ...