Avoiding Obsolescence On The Web

The Cloud

I was amused to discover this week that Microsoft aren’t supporting Internet Explorer 8 or 9 – with their own CRM software.

And that’s telling. It wasn’t that long ago that I visited one of the UK’s largest banks, and discovered that they were still using IE6, with absolutely no plans whatsoever to upgrade their staff’s browsers. That’s not an uncommon situation with larger organisations with large IT teams dealing with compliance issues.

So while we look at browser usage through the lens of Chrome and Firefox, that smaller slice of IE might, in terms of value, be quite high despite its obsolescence in the wider world.

Where Chrome & Firefox stole a march on the likes of IE is in auto-updating, a simple yet effective feature that Microsoft were late in applying. While they auto-updated for security, IE was held back – for security reasons.

Auto-Updating

If cloud Service Providers need anything to prove the value of cloud-hosted services, then auto-updating is perhaps the most significant item they can turn to. It wasn’t that long ago that we were being sent CDs in order to update software. Industries where legislation is key to their software, such as payroll, can now tell their customers that their software will be updated the minute legislation changes.

The software that didn’t change? Obsolete. Even if the CD arrived in the post the next day, there’s a risk – and it’s a risk that carries a fine – that the company might be fined for non-compliance. Tax authorities will not accept the excuse that the CD was lost in the post – it’s every employer’s responsibility to keep up with legislation and ensure it’s applied within payroll and procedures.

Other, more cautious industries, such as legal and financial, are looking at the cloud in a different light. They know the benefits, and are clearly attracted to them, but require much stricter regulation of their own clouds in order to be able to make the leap. And that will happen, even if it means the banks creating their own private cloud.

And ultimately, there are two issues at play – risk and resource. At what point does the cloud become such a benefit that the previous fears of hosting data in a cloud are outweighed? Potentially the moment a cloud provider turns round and says “your processes are putting you at risk” or “your resources are a burden on you”.

obsolete

Any solution that puts its users at risk, or burdens them with internal resource that they no longer really require, will become obsolete.

And that obsolescence transcends the software itself. Surely – in a cloud environment – the old IT department is itself obsolescent. Software that updates itself doesn’t need a team trained to update software, does it? Thoran Rodrigues argues, correctly, that the IT department is being moved – by the cloud – into a new role, and this is a new role it has to accept quickly, or faced being overwhelmed.

That new role is essentially as the guardian of the cloud. Enable the cloud, and it may rain a whole host of unsuitable software for the company. It may even bring significant risks. Yes, software may update itself, but the new IT department needs to view the cloud with as much suspicion as it ever did.

The risk – if it doesn’t – is that it will end up like Internet Explorer 8. Unused, unloved, and ultimately, shunned by the people who created it in the first place.

By Gareth Cartman

Supporting CISOS, CIOS and CTOS That Are Overwhelmed During the COVID Battle

The Covid Era and CISO Stress Even before COVID-19, senior technology executives, including CISOs, CIOs and CTOs were overwhelmed, and felt an increasing lack of ballast in their lives. Some went so far as to ...

Why Web Accessibility is Important and How to Avoid Lawsuits

Why Web Accessibility is Important In today’s digitally driven world, those with disabilities are normally the ones experiencing difficulties when using and navigating the web. This is the prime reason why web accessibility is conceived ...

How Continued Learning Can Help Data Scientists Solve Industry-Specific Challenges

Data scientists are, first and foremost, problem solvers. But new problems can’t always be solved with old tricks.Currently organizations in every industry are experiencing overwhelming challenges, many of them emerging from shifts to digital, the ...

How The Cloud Put Customers First During COVID-19

Tech’s True Value in a Crisis One of the cloud’s biggest assets has always been crisis preparedness—because when disaster strikes, you don’t have to worry about the viability of on-premise servers or the availability of ...

How DSPs can Improve Straight Through Processing Rate in RPA Implementations by up to 82%

Robotic Process Automation Digital Service Providers (DSPs) today are well placed to take advantage of next-generation technologies like Robotic Process Automation (RPA), Machine Learning, and Artificial Intelligence. As most of the smart DSPs have already ...

Questions To Ask Every Cloud Storage Provider

Cloud Storage Provider Questions As with many new technologies, attitudes toward cloud storage vary. Telephones were immobile; wearables perhaps unwarranted. And now, the global cloud storage market was estimated at $21.1 7 billion in 2015, ...