Third-Party Security IoT Providers
When you decide to partner with a third-party provider for your Internet of Things solution, you also partner with that third party’s security vulnerabilities.
Fair or not, your customers will hold you accountable for any security breach related to your company, especially when your brand is the face of the partnership. Companies that must maintain security compliance — like those that have to maintain The Payment Card Industry Data Security Standard — can be found legally liable for their partner’s security deficiencies, so more than your brand will suffer if you trust the wrong firm with your business.
The 2013 Target security breach demonstrated the potential scale of damage that businesses can suffer when third-party providers don’t practice proper security. After stealing credentials from a third-party heating, ventilation, and air conditioning contractor, attackers accessed Target’s systems and stole the credit card data of millions of customers.
Despite the security vulnerability resting with the third party, Target received all the bad press that accompanied the breach. Even today, we refer to the attack as the “Target security breach,” so don’t expect your customers to be understanding and place the blame elsewhere if your partner makes a mistake.
As the IoT becomes more mainstream, attacks like the one on Target will become more common while hackers attempt to use backdoor entrances into company networks and systems. More interconnectivity means more opportunities for breaches, so you must be vigilant when it comes to security standards.
Follow these three steps when vetting potential partners to prevent breaches and maintain the trust of your customers:
- Do your research. Don’t trust what someone else tells you. Perform your own security audit of potential partners by visiting their data centers, meeting with their IT security teams, and reviewing their security controls. If you don’t have the expertise to conduct a thorough audit, hire a specialist and don’t cut corners. By spending some money now, you could save yourself from losing much more down the road.
- Set high standards. Know what security controls you require from your partners. If a company doesn’t meet your standards, don’t just negotiate a smaller contract; refuse to work with it until all the necessary controls are in place.
- Continue to monitor. Once you find the right third-party business, don’t sit back and assume everything will be fine moving forward. Meet with its security team at least once a year to ensure your partner continues to follow and improve the security controls identified in the initial audit. If ownership changes or you notice a lot of organizational turnover, perform another audit to identify deviations and make sure the security you need doesn’t take a backseat to other initiatives.
The IoT will only continue to grow. You must prioritize security within your company and your vendors to ensure that dangerous vulnerabilities don’t accompany that expansion. Be diligent, stay up-to-date on the latest in data security, and demand a partner that takes security as seriously as you do.
By Alex Brisbourne
Alex is president and CEO of KORE Telematics, the world’s largest wireless network provider focused exclusively on the rapidly expanding machine-to-machine communications market. He is a prolific speaker and opinion leader and is frequently sourced as an expert on machine communications.
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