Jeff Erramouspe

Your Office 365 Data Security – Is It Properly Protected?

Office 365 Data Security

As more and more people collaborate and access data from outside the office and across multiple devices, the potential for SaaS data loss increases dramatically, and the damage can be catastrophic. A staggering 60 percent of companies that lose critical data shut down within six months of the loss incident, according to research from Boston Computing Network.

Collaboration

One productivity tool – Microsoft Office 365 – has become the talk of the town recently, and is a great example to illustrate the importance of proper data protection. Over the last 12 months, Microsoft has seen an uptick in companies of all sizes signing up. A notable example is General Electric, which announced it will be implementing the platform across its business. It’s easy to see why so many organizations are moving toward cloud-based SaaS applications like Office 365 – they are secure, convenient and easy to set up and manage. Moreover, they enable a workforce to move faster, collaborating across offices around the world and other remote locations, all while reducing operational costs.

But there is a common misconception about SaaS data that mustn’t be ignored: and that is that Office 365 data can’t be lost. The truth is, your Office 365 data is probably not properly protected and may be at risk.

Protecting Data

Microsoft does an amazing job protecting data from any data loss risks on their side – including disaster recovery, server outages, etc. They make sure that your data is available, as long as you have requested them to do so. However, what Microsoft can’t do is protect your data from you. That’s not a typo. They can’t protect users from accidentally deleting data or an administrator from maliciously deleting important docs within Office 365.

Take the move from on-premises Microsoft Exchange to Office 365 as an example. Administrators go from managing basically everything (network, hardware, OS, VMs, etc.) to only overseeing the policies, users and data. In this new environment, the responsibility for data protection is shared between an application administrator and Microsoft. As long as data loss is caused by a hardware or data center availability issue, Microsoft maintains responsibility, but Microsoft maintains responsibility and must adhere to the requests of users. If there is an external hack or internal malicious behavior, like a disgruntled admin deleting files, the responsibility falls solely on the customer. In some ways, this is actually a good thing because if SaaS providers like Microsoft didn’t delete data when requested by users, then there would be major questions regarding privacy.

Mitigation and Litigation

Office 365 Data Security

Now, Microsoft does suggest some options to help mitigate damage, like litigation hold for all email, but those are not the best solutions for companies that want to ensure their employees’ data is not only available and safe, but quickly and easily recoverable when a data loss event occurs. With archiving, users don’t usually expect to recover information quickly. On top of this, the process of getting what you want is cumbersome and is not something a busy admin will be able to accomplish as quickly as their end users may expect. To achieve reliable SaaS data protection, you need more than archive software, that’s where backup and recovery software comes in. With a third-party SaaS application backup and recovery solution, data is always available for quick and easy restoration to its original state – giving you the ability to essentially turn back time in no time.

The bottom line: Many of the same best practices that admins used in their on-premises environments must be brought along to the cloud, and they can’t assume that Microsoft will correct every single mistake. Ultimately, organizations need to pay more attention to the fine print and understand that they are responsible for keeping their own data safe in the cloud. So, as you move to cloud-based SaaS applications where someone else is managing the physical infrastructure and the applications on which your production data resides, you still need to have a plan in place to ensure that data can be swiftly accessed and recovered in every scenario.

By Jeff Erramouspe

Jeff Erramouspe

Jeff is the CEO of Spanning, Prior to being appointed CEO and president, Jeff was Spanning’s Chief Revenue Officer. He was the founding CEO of Deepfile Corporation (became StoredIQ and sold to IBM in 2012), was VP of Market Development at Digby, and served as Vignette Corporation’s first VP of Marketing. He started his career with NCR Corporation and also held senior management positions at Compaq Computer Corporation.

Back to the Future: 2018 Big Data and Data Science Prognostications

Back to the Future: 2018 Big Data and Data Science Prognostications

“We should study Science Fiction in order to understand what someday could become Science Fact.” – Dr. Who? Doc Brown? Kodos and Kang? This is the time of year when everyone makes his or her ...
Turn to the Cloud as Part of Your Data Breach Strategy

Turn to the Cloud as Part of Your Data Breach Strategy

Data Breach Strategy The latest Verizon Data Breach Investigations Report is out, and the verdict is in: data breaches are on the rise. While the news shouldn’t surprise anyone, there are some actionable insights to ...
Advanced IoT systems provide analysis catalyst for the petrochemical refinery of the future

Advanced IoT systems provide analysis catalyst for the petrochemical refinery of the future

Advanced IoT Systems The next BriefingsDirect Voice of the Customer Internet-of-Things (IoT) technology trends interview explores how IT combines with IoT to help create the refinery of the future. We’ll now learn how a leading-edge petrochemical company in Texas ...
Are You Doing Enough To Protect Your Business From Ransomware? Probably Not

Are You Doing Enough To Protect Your Business From Ransomware? Probably Not

Protect Your Business From Ransomware Ransomware is more advanced than ever. If you aren’t updating your security with that in mind, you’re in trouble. Here’s why. $6 million as ZDNet reports. "Researchers at Carbon Black monitored ...
Are you being served by an empathetic Bot! And do you even care?

Are you being served by an empathetic Bot! And do you even care?

Are you being served by an empathetic Bot! Move over chatbots - it is time for the empathetic bot. Say what? Recall the American Airlines snafu with the passenger and her baby. Coming on the ...
The Lighter Side Of The Cloud - Big Broadband
The Lighter Side Of The Cloud - Direct Reporting
The Lighter Side Of The Cloud - Fear Of Heights
The Lighter Side Of The Cloud - Bottlenecking
The Lighter Side Of The Cloud - Car Troubles
The Lighter Side Of The Cloud - Passwords
Star Wars IoT CES
The Lighter Side of the Cloud - Procurement
The Lighter Side Of The Cloud - Hydro Cancellation

CLOUDBUZZ NEWS

Getting to the How of Multicloud

Getting to the How of Multicloud

Customers are moving beyond thinking about what multicloud is, when it’s coming (it’s already here) or why it’s accelerating. At this point, we are in a new phase, where customers need to know how to navigate the complexity and power their next wave of ...
New Technology Partnership: SAP and the Mercedes EQ Formula E Team Power Up for the Future

New Technology Partnership: SAP and the Mercedes EQ Formula E Team Power Up for the Future

SAP and the Mercedes EQ Formula E Team Power Up WALLDORF — SAP SE (NYSE: SAP) today announced a new multiyear agreement with Mercedes-Benz to become the official business performance partner of the automaker’s Mercedes EQ Formula E ...
Silicon breakthrough could make key microwave technology much cheaper and better

Silicon breakthrough could make key microwave technology much cheaper and better

THURSDAY, MAY 24, 2018 - Researchers using powerful supercomputers have found a way to generate microwaves with inexpensive silicon, a breakthrough that could dramatically cut costs and improve devices such as sensors in self-driving vehicles ...