April 7, 2016

How Successful Businesses Ensure Quality Team Communication

By Jennifer Klostermann

Quality Team Communication 

(Sponsored post courtesy of Hubgets)

Successful team communication and collaboration are as vital to project and overall business success as the quality of products and services an organization develops. We rely on a host of business tools to ensure appropriate customer interactions, sound product manufacturing, and smooth back-end operations. However, the interpersonal relationships and communication between teammates are sometimes overlooked or taken for granted to be self-sustaining and sufficiently fortified.

The Roots of Miscommunication

Humans are the most complex systems in any organization. Each individual with their own set of tools and goals, combined into a team which, theoretically, works towards reaching the same objectives. The difficulties of nonverbal communication, misaligned perceptions, and lack of ownership are often intensified because of multi-channel communication tools forcing a pick-and-choose approach to information gathering. This disconnected form of interaction expects individuals to piece together bytes of specific information into one comprehensive message, wasting valuable time, and often resulting in misperception.

How Miscommunication Obstructs Business Goals

The results of this miscommunication are time delays, inefficient service delivery, and inadequate project outcomes. Employees who don’t understand their roles are bound to perform poorly, leading to delayed project deliveries and finally company losses in the form of customers and profits. Complications or drawn-out communications also result in slow performance, delaying sales and service processes, and so hindering company performance and growth. Finally, poor or ineffectual communication triggers employee frustration, and as studies show time and again, an unhappy workforce leads to a failing business.

Building Good Team Communication

But it’s not all doom and gloom. Miscommunication is easily avoided, and implementing the right tools and processes means not merely the avoidance of misperception but enhancement of quality communication. Implementing one inclusive communication tool, tailored to team operations, ensures teammates are connected and engaged, well-informed, and intimately involved both in business processes and with customers. It’s imperative that the solution implemented for internal and external communication runs as an aggregator of company information, ensuring access to such data by the entire team. Business process information can be automatically stored and easily tracked to avoid dissemination or complete loss.

Employing one of today’s better communication tools means more than placing voice, video and chat solutions at the hands of teams. Hubgets, the app designed to foster a collaborative culture within organizations, extracts, centralizes and makes accessible the information exchanged by employees both individually and at company level through voice, video, one-on-one or group chat, and file transfer. By keeping team communication transparent, the app automatically creates a nucleus of company knowledge which empowers team members to make informed decisions and act fast. For example, employees no longer need to rely on ‘informative’ meetings, which are often both repetitive and time-consuming because they have access to group chats that collect and preserve project and tasks contributions for swift communication and future reference. Pertinent meetings can be more focused, less time consuming, and results driven, thanks to collaboration shortcuts that adequately inform and prepare employees.

Hubgets, a provider of one such solution, ensures instant team and customer connection through voice, video and chat, simplifying collaboration and eradicating miscommunication for enhanced business operation and improved customer satisfaction.

By Jennifer Klostermann

Jennifer Klostermann

Jennifer Klostermann is an experienced writer with a Bachelor of Arts degree majoring in writing and performance arts. She has studied further in both the design and mechanical engineering fields, and worked in a variety of areas including market research, business and IT management, and engineering. An avid technophile, Jen is intrigued by all the latest innovations and trending advances, and is happiest immersed in technology.
Srini Kalapala

Driving Growth: Srini Kalapala Discusses Verizon’s Network APIs

Welcome to our interview with Srini Kalapala, Senior VP of Technology and Product Development at [...]
Read more

Exploring SaaS Directories: The Path to Optimal Software Selection

Exploring the Landscape of SaaS Directories SaaS directories are vital in today’s digital age, serving [...]
Read more
Randy

2024 Cloud Security Trends: Navigating the Evolving Landscape of Protection and Backup

2024 Cloud Security Trends Cloud protection and backup trends in 2024 are evolving rapidly, influenced [...]
Read more
Rakesh Soni

Breaking Barriers with the Cloud: How Computing is Unlocking New Business Horizons

Breaking Barriers with the Cloud The ever-increasing rate of global cloud adoption is enough to [...]
Read more
Alex Fink, CEO of the Otherweb

AI is Eating the World: The Evolution of Content in the Age of AI

AI is Flooding The World In the constantly evolving landscape of technology, “AI is eating [...]
Read more
Rakesh Soni

Cultivating a Culture of Cloud Innovation: Elevating Your Business Potential

Cloud computing has emerged as a game-changer, revolutionizing how organizations operate and transforming their growth [...]
Read more

SPONSOR PARTNER

Explore top-tier education with exclusive savings on online courses from MIT, Oxford, and Harvard through our e-learning sponsor. Elevate your career with world-class knowledge. Start now!
© 2024 CloudTweaks. All rights reserved.