If Not Managed Correctly, The Cloud Can Cost An Organization

Cloud Application Management

When organizations implement cloud applications, they do so as a means to be more efficient and in the hopes of saving a great deal of money. What many organizational leaders often don’t realize is that they need some type of solution to help them manage these applications in the background for them to be successful. Without some way to properly manage cloud applications, organizations can actually spend a great deal of time and money to have someone manually managing these processes, rather than saving them time and resources.

While the management of cloud applications doesn’t sound difficult, it is very time consuming. Think about an organization that has frequent movement of employees or has temporary employees working there. To create accounts for each of these employees and make changes when needed, often requires a full-time admin. For the admin, they can quickly become overwhelmed with work and calls for changes to accounts, which can leave them no time to handle other more technical or important projects.

The management of these applications not only effects admins, but also has an effect on other groups. The organization as a whole — the helpdesk or admin and the end users — are all affected. For example, the organization and its managers are concerned with how much the overall cost and ROI is of the technology that they use and how efficiently everything works. If the cloud is not managed correctly it can end up costing more time and money for the organization.

And, of course, what about the end user? They want to be able to access what they need quickly and efficiently and have any changes to their accounts or access made in a timely manner so that they can complete their work and any projects. Who wants to wait around for additional access to work on a project that has a deadline. For example, often an employee needs to contact a manager or admin if they need access to an application or to make a change to their account. If this request is time sensitive, they may continually contact the manager to check up on the progress and see if the change is being implemented.

Why Organizations Are Hesitant

Why are organizations hesitant about a solution, such as identity and access management, to help manage their cloud applications then if they can benefit many different people and groups in the organization? One of the reasons for the resistance is that many of the solutions that were available to help with account management when they first came out were often large scale solutions, which cost a lot, took a long time to implement, and were for larger organizations.

Many organizations also think that they can just do it themselves. The reality is they don’t realize that these tasks are extremely time consuming and are taking time from some of their highly technical employees who could be working on other projects. It also might be costing them more to have a full-time employee manually managing cloud applications and issues. Many IAM vendors now offer the ability to choose exactly which modules are needed so that they don’t need to purchase a large Enterprise solution with modules that they don’t need. They can tell the vendor exactly what is needed and have them customize the solution. This drastically reduces both the cost and the time to implement. This allows even smaller organizations to benefit from IAM solutions.

How IAM Solutions Can Help

So now that we talked about why a solution is needed and why many organizations are hesitant to employ the solutions, let’s look at how many types of different IAM solutions can assist with the cloud applications that organizations use.

Account management of cloud applications can easily be automated along with in-house applications. An automated account management allows the organization to link their HR system to the systems and applications that the company uses so that any change that is made in the HR system is automatically reflected in all connected applications. So for example, when a new employee starts at the organization they can simply be added to the HR system and have their accounts automatically generated for them. This allows both the admin to quickly create accounts and the end user to begin work right away without needing to wait around.

Another solution that can be used is workflow management. Using a web portal, employees can request any additional access rights to their current applications or even new applications. A workflow is setup so that when a user requests a change, the request then goes through a predefined sequence of people who need to approve it before the change is implemented. The organization can set up the workflow process however they desire, so that depending on the user, and what they request, the process goes through a specific sequence. There is also no need for the employee to bother their manager to check on the request. They can easily access the web portal and see exactly where the request is and what steps still need to be completed.

These are just some of the many solutions that help with the management of cloud applications behind the scenes. There are many other ways that IAM solutions can be customized to meet the unique needs of each organization. Since we discussed how the management of the cloud has an effect on several groups within the organization lets now look at how an IAM solution can benefit these different groups.

For the admin, they can easily manage user accounts or even delegate this task to a less technical employee so that they can work on other more technical issues and projects. They no longer need to perform tedious account management tasks that are extremely time consuming. For the end user, they can easily get any access or application they need efficiently without needing to continually contact an admin. With the portal in the workflow management module, they have an easy way of requesting any changes if needed. Lastly, for the managers and overall organization they can realize the true benefits of cloud applications without needing to focus on the manual tasks of creating, disabling, and making changes to user account.

By Dean Wiech

Gary Bernstein
Most Dangerous Botnets While it’s no secret that the technical sophistication of cyber-attacks grows exponentially, adversaries often need widespread networks to make it happen. One of the ways to do that is to infect legitimate ...
Rakesh Soni
Businesses now see the cloud as a standard, and they are always on a hunt for ways to leverage the cloud to its full potential. And if enterprises need to be competitive in the ever-expanding ...
Dinesh Varadharajan
The Future with Automation Many entrepreneurs believe digital technologies will transform the way their companies work. By 2022, the worldwide hyper-automation technology market is expected to be worth $596.6 billion. And by 2055, almost half ...
Crozdesk Business Software
B2B SaaS Comparison Platforms B2B SaaS Comparison Platforms are designed for buyers looking for additional information on a particular vendor and service. These sites help ease the complexities for buyers by providing a detailed breakdown ...
Rakesh Soni
Multi-tenant clouds are becoming more popular than ever because they're incredibly cost effective and easy to set up. If you're considering switching your business over to a multi-tenant cloud platform, this article is for you ...

SECURITY TRAINING

  • Isc2

    ISC2

    (ISC)² provides IT training, certifications, and exams that run online, on your premises, or in classrooms. Self-study resources are available. You can also train groups of 10 or more of your employees. If you want a job in cybersecurity, this is the route to take.

  • App Academy

    App Academy

    Immersive software engineering programs. No experience required. Pay $0 until you're hired. Join an online info session to learn more

  • Cybrary

    Cybrary

    CYBRARY Open source Cyber Security learning. Free for everyone, forever. The world's largest cyber security community. Cybrary provides free IT training and paid IT certificates. Courses for beginners, intermediates, and advanced users are available.

  • Plural Site

    Pluralsite

    Pluralsight provides online courses on popular programming languages and developer tools. Other courses cover fields such as IT security best practices, server infrastructure, and virtualization.