Protect Your Small Business

Why Nonprofits Might Be at Higher Risk for Cyberattacks

Cyberattacks On Nonprofits Today's society is one where any organization operating online is theoretically at risk for cyberattacks. Such incidents could tarnish reputations, result in profit and data losses and even get so severe that they force the attacked organizations to shut down due to
U.S. Births Dip To 30-Year Low – A Bright Digital Future?

U.S. Births Dip To 30-Year Low – A Bright Digital Future?

Worried that a robot is going to take your job? The truth is just the opposite. We are actually running out of people but there maybe hope in a new digital world. Demography is destiny. For years we have been fed a steady stream about

Artificial Intelligence and Startups

Much of the time we spend working each day isn’t spent as productively as we’d like; instead, we’re forced to complete routine functions week after week that take up valuable resources better spent on innovation and proactivity. And while big businesses tend to be heavy with human capital able to monotonously tick routine boxes day after day, small businesses and startups generally need to be putting their employees to better use in order to remain competitive. Artificial intelligence, an escalating trend, may hold the key to the improved employment of human resources through the atomization of large parts of workloads. Letting machines conduct routine and simple jobs also provides the benefits of improved productivity, efficiency, and staff morale.

Battling Inefficiency

Currently, artificial intelligence technology has the ability to understand and learn from simple tasks, and often is able to find the means of reducing, or entirely eliminating, the need for these tasks. Chatbots already take repetitive information-sharing functions away from personnel who are then freed up to manage more intricate customer service queries, and for the smaller organization with limited customer-facing personnel this can provide an extreme improvement on overall customer service.

At a more sophisticated level, artificial intelligence is used to analyze patterns, and through high-level analytics processes provide insight into marketing, business operations, logistics, and other key business areas. Artificial intelligence can help businesses revise strategies for improved performance and reduced costs, and though the fear exists that current implementations would be too complicated, costly, and disruptive, each new implementation furthers the possibilities of what artificial intelligence can offer.

Surmounting the Obstacles

Determining where best artificial intelligence can benefit a startup or small business means recognizing that while it could offer value to all areas, there are a few that would most readily benefit from its employment. Currently, artificial intelligence is limited and won’t provide the type of judgment and practicality necessary for advanced decision-making. Though able to learn on a rudimentary level it can’t compete with human intelligence and understand important factors of communication such as context; artificial intelligence platforms will often not be able to separate sarcasm or irony from statements, and would likely result in erroneous decisions if expected to. That said, much of the information we’re required to address on a day-to-day basis is very basic and the analysis of this could best be left to machines.

Small businesses would, of course, be hard pressed to invest heavily throughout their organizations in artificial intelligence strategies to improve efficiency, but identifying specific areas for integration could be both cost-effective and simultaneously provide the greatest overall benefit. Finding the most repetitive and tedious tasks and automating them can free up large amounts of time and significantly improve employee happiness. One area particularly suited to this would be data entry, a task that is not only monotonous but also likely to see a higher level of human error due to its dullness.

Always an essential consideration, before artificial intelligence is implemented it’s important to consider the effect on business profits. Though artificial intelligence implementations may improve operations and employee function, the added complexity may also increase costs to the point where efficiency, no matter how much improved, is not resulting in increased return on earnings. Worse still, implementations may cause losses. Choosing less-transformative but simpler artificial intelligence applications would, in this case, provide greater overall value, and recognizing that even the smallest application can offer valuable gains helps us make the right choices.

Just as many modern technologies are limiting the gap between big business and smaller entrepreneurial ventures, artificial intelligence solutions could help the playing field. For now, it’s a matter of starting small and enjoying the advances that are putting improved tools in our hands daily.

By Jennifer Klostermann

Jennifer Klostermann

Jennifer Klostermann is an experienced writer with a Bachelor of Arts degree majoring in writing and performance arts. She has studied further in both the design and mechanical engineering fields, and worked in a variety of areas including market research, business and IT management, and engineering. An avid technophile, Jen is intrigued by all the latest innovations and trending advances, and is happiest immersed in technology.

BRANDED COMICS FOR YOUR NEXT CAMPAIGN

Get in touch with us regarding our introductory rates!

Real-time Communications - Voice, Messaging, Video or Collaboration

Real-time Communications – Voice, Messaging, Video or Collaboration

The Communications Cloud As more and more real-time communications – whether voice, messaging, video or collaboration – move to distributed software ...
6 Robotics Industry Predictions for 2019

6 Robotics Industry Predictions for 2019

Robotics Industry Predictions It's clear that robotics will have a dominant influence on 2019, but how might it play out? ...
As Enterprises Execute Their Digital Strategies, New Multi-cloud Landscape Emerge

As Enterprises Execute Their Digital Strategies, New Multi-cloud Landscape Emerge

The Multi-cloud Landscape The digital universe is expanding rapidly, and cloud computing is building the foundation for almost infinite use ...
Best Practices for Implementing Cloud Collaboration

The Evolution of SharePoint Customization

When I started working with SharePoint back in 2005, deploying WSS 2.0 followed and then SharePoint Portal Server 2003 for ...
How Machine Learning Quantifies Trust & Improves Employee Experiences

How Machine Learning Quantifies Trust & Improves Employee Experiences

Machine Learning Quantifies Trust Bottom Line: By enabling enterprises to scale security with user behavior-based, contextual intelligence, Next-Gen Access strategies are ...

Can Blockchain Tame AI's Dark Creative Impulses?

/
One of the best places to get a glimpse of the future of AI and marketing is Adobe's "Sneaks" presentations, given at their annual Summit and Max conferences, which showcase ...

Samsung Elec to invest $9.6 billion annually in logic chips until 2030

/
Samsung Electronics plans to invest 11 trillion won ($9.57 billion) annually through 2030 in logic chip businesses, including its foundry business, and expects the move to help create 15,000 jobs over the period ...

Westchester Community College Uses Oracle Cloud to Modernize Education Experience

/
Press Release Westchester Community College Uses Oracle Cloud to Modernize Education Experience Community college deploys Oracle Student Cloud to recruit and engage students across an expanding ...