The Security of SaaS and Client Communication

Cloud-Based Software Security

The fear of not having a secure cloud-based software should far outweigh the fear of switching to a new system. In fact, the longer law firms procrastinate implementing a secure cloud-based software the higher risk of ransomware they face. With an estimated 4,000 ransomware attacks occurring daily, ransomware threats are at an ultimate high.

The Economist’s “Ransomware Attacks Were on the Rise, Even Before the Latest Episode” reports the high rate of ransomware is not a recent phenomenon, but has planted its seed over the past few years; “since 2014 the varieties of ransomware have more than tripled, according to the Internet SECURITY Threat Report by Symantec, a computer-security vendor-a sign that internet bandits are catching on to the lucrative rewards it offers.”

The cyber-attacked entitled “WannaCry,” while it has received extensive press coverage and has become nearly synonymous with ransomware attacks, according to The Economist, “it is only the most recent example of “ransomware.” The Economist defines ransomware attacks as malicious programs that block access to files unless the victim pays off the hackers.” With the United States being the largest victim of ransomware of any other country, with 34% of global ransomware attacks, corporations in the United States should seek to ensure enforcement of security. It’s becoming an all-too-common scenario that hackers are demanding $10,000 plus for the return of data. With an adequate cloud-based case management system, law firms can take preventive action, before paying the costs.

Increasingly security has become a pressing and prevalent topic within the field of law. Not only is there heightened anxiety around the security of law firm’s data, but also there are concerns regarding the safety of electronic correspondences with clients. Due to the fear of security breech, many bar associations are now highly encouraging, if not coercing, law firms to send encrypted emails to their clients. While the ABA’s new ethics opinion on encryption of attorney-client email does omit the clear-cut statement of “email encryption required,” Jim Calloway in his well referred to “Law Practice Tips Blog” notes that a celebration of this absence would be “rejoicing prematurely.”

Though there is no requirement per say (which might have made for a less ambiguous ruling), the ABA strongly urges that law firms must undergo a “fact-based analysis” to determine whether “the nature of the information requires more security.” The “fact-based analysis” is not a simple check, rather the analysis is quite onerous and cannot be applied to all situations. In some circumstances, encryption is warranted. The process of encryption is arduous for both law firms and clients.

In most cases, to enact encryption additional, expensive software must be purchased, adding to the already steep cost of infrastructure. Additionally, neither law firms nor clients are not keen to use encryption as it involves layers of passwords, resulting in time-consuming security measures. Encryption can be made through an email add-in. However, this most likely requires sending tedious instructions to clients, so they can access the email. Often clients become frustrated with the complex instructions and refrain from enacting encryption. As will later be discussed, in the next section of “how to go about choosing a software provider,” a legal practice management system with a client portal allows law firms to eschew the laborious process of encryption.

Legal client portals allow law firms to forgo a “fact-based analysis” to ensure security measures and ABA standards are met. With a legal client portal, law firms can have the peace of mind that all their client information is safe and secure, without any additional evaluation needed. Legal client portals enable law firms to share even the most lengthy, sensitive case files with your clients.

LawConnect is a legal client portal that seamlessly integrates with LEAP’s practice management software. With its high-level security, LawConnect can store copies of law firm’s clients’ most valuable documents, such as insurance policies and wills, for guaranteed safe-keeping.

Three of the main advantages law firms have with LawConnect are safe documents, collaboration, and accessibility. Sending confidential documents via email, exposes law firms to hacking and ransomware attacks. LawConnect avoids the risk of email and stores data on servers provided by Amazon Web Services. Logging into LawConnect is simple and quick; users can use their Facebook, LinkedIn, or Google Accounts to access LawConnect from anywhere in the world, anytime. Collaboration is enhanced with LawConnect’s ability to share documents quickly and securely among users. Learn more on how LawConnect can provide seamless safe and secure client communication.

Sponsored Series by Leap.us

By Caroline McCauley

File Photo Of Facebook Ceo

533 Million Facebook Users Had Their Data Stolen and Leaked Online

Facebook Data Stolen and Leaked Online On Saturday, April 3rd, a user from a hacking forum published the personal data from more than 500 million Facebook users. The hacked and published data were available at ...
Ronald van Loon

How Continued Learning Can Help Data Scientists Solve Industry-Specific Challenges

Data scientists are, first and foremost, problem solvers. But new problems can’t always be solved with old tricks.Currently organizations in every industry are experiencing overwhelming challenges, many of them emerging from shifts to digital, the ...
Mining Data

Cloud Mining and the GPU Shortage

Cloud Mining Cryptocurrency seemed to take a jump this year to a new level of internet hype. Bitcoin hit $60,000 and Elon Musk’s tweeting about Dogecoin made millionaires out of memelords. Alongside this new wave ...
Deepak Jayagopal

Leveraging DevOps Infrastructure as Code to Improve Cloud Provisioning Time by 65%

Improving Cloud Provisioning Time Infrastructure provisioning used to be a highly manual process for Digital Service Providers (DSPs). Infrastructure engineers would rack and stack the servers and will manually configure them. Then they will install ...
Gary Bernstein

Exposed Data From 21 Million VPN Mobile Users

Exposed Data From 21 Million VPN Mobile Users The data and credentials from 21 million mobile VPN users were found for sale last week in an internet forum. A cyber thief posted the credentials for ...
Patrick Joggerst

Session Border Control as a Service: Faster, More Secure and Dramatically Less Complex Enterprise Communications

Session Border Control as a Service As businesses are increasingly moving to cloud-based unified communications (UC) for improved collaboration and productivity, they must also ensure that their networks and systems are as secure as possible ...