Dana Gardner

Why flexible work and the right technology may just close the talent gap

Companies struggle to find qualified workers in the mature phase of any business cycle. Yet as we enter a new decade in 2020, they have more than a hyper-low unemployment rate to grapple with.

Businesses face a gaping qualitative chasm between the jobs businesses need to fill and the interest of workers in filling them. As a result, employees have more leverage than ever to insist that jobs cater to their lives, locations, and demands to be creatively challenged.

Accordingly, IDC predicts that by 2021, 60 percent of Global 2000 companies will have adopted a future workspace model — flexible, intelligent, collaborative, virtual, and physical work environments.

Stay with us now as BriefingsDirect explores how businesses must adapt to this new talent landscape and find the innovative means to bring future work and workers together. Our flexible work solutions panel consists of Stephane Kasriel, the former Chief Executive Officer and a member of the board at Upwork, and Tim Minahan, Executive Vice President of Strategy and Chief Marketing Officer at Citrix. The discussion is moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Gardner: If flexible work is the next big thing, that means we have been working for the past decade or two in an inflexible manner. What’s wrong with the cubicle-laced office building and the big parking lot next to the freeway model?

Minahan Minahan: Dana, the problem dates back a little further. We fundamentally haven’t changed the world of work since Henry Ford. That was the model where we built big work hubs, big office buildings, call centers, manufacturing facilities — and then did our best to hire as much talent around that…

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