Infrastructure-as-a-Service Security Responsibilities

Infrastructure-as-a-Service

Updated: 11.19.2020

What is IaaS?

Infrastructure as a Service (IaaS) allows you to rent computing resources from a third party that you then access through the web. You essentially outsource having to set up or manage up racks, servers, storage, cooling equipment, power, or a physical place to house it all. You simply pay for only the computing capacity you need, and leave the dirty work of maintaining and securing the computer hardware to someone else, without incurring any upfront capital costs. See additional tips

It’s no secret many organizations rely on popular cloud providers like Amazon and Microsoft for access to computing infrastructure. The many perks of cloud services, such as the ability to quickly scale resources without the upfront cost of buying physical servers, have helped build a multibillion-dollar cloud industry that continues to grow each year.

Still, even though cloud has helped many companies, there are tradeoffs with cloud services such as Infrastructure-as-a-Service (IaaS) that organizations need to be aware of. With IaaS, a cloud provider maintains basic IT infrastructure such as servers, storage, and networks on your behalf, which is convenient but also raises concerns at the same time.

Infrastructure-as-a-Service infographic

Why are IT pros worried about cloud security?

With On-Premises infrastructure, you have complete visibility and control over everything. You can physically see your infrastructure, and if something goes wrong, you have the power and ability to take immediate actions to fix issues.

But with cloud services, you need to trust your provider to properly secure your environment and respond to any security incidents in a timely manner, and as the data shows, many IT departments are hesitant to relinquish control and are afraid of outages or data loss that might occur in the cloud.

Adding to the worries, if a security incident occurs on cloud infrastructure, there’s sometimes confusion over who’s ultimately responsible for addressing the problem because there’s shared security responsibility between you and the provider. Who needs to take actions to remedy an issue depends on where in the stack the security incident actually occurred. Therefore, it’s critical for cloud users to know who’s responsible for what.

How IaaS security responsibilities are divided

The two dominant cloud players, Amazon Web Services and Microsoft Azure, have both documented what they are responsible for as cloud providers when it comes to security. For example, in their shared responsibility model, Amazon Web Services has helpfully broken AWS security responsibilities into two main buckets:

Security of the cloud” = everything the provider does, including:

  • Securing global cloud infrastructure, including physical access to data center facilities where your IT resources are housed
  • Protecting the physical networking, compute, and storage resources, so you don’t have to worry about setting up servers or storage hardware, patching firmware, or installing and properly disposing of drives, etc.
  • Securing Hypervisors that host and manage your VMs running on cloud infrastructure

Security in the cloud” = everything you’re responsible for, including:

  • Guarding data generated or collected by your applications
  • Maintaining secure operating system, network, and firewall configurations
  • Identifying and accessing control mechanisms tied to any platforms or applications you manage
  • Protecting information by ensuring data integrity, using encryption, and properly using identity management technologies

How security responsibilities differ between Iaas, PaaS, and SaaS

Microsoft also draws a clear line that separates what cloud Service Providers and cloud customers are responsible for. Their March 2016 document entitled Shared Responsibilities for Cloud Computing goes one step further by breaking down responsibility areas across different cloud models including IaaS, PaaS, and SaaS.

AWS Infrastructure-as-a-Service

With all three service models, the cloud provider is solely responsible for physical security of infrastructure. And like with AWS all Azure users, regardless of what cloud model they take advantage of, are responsible for data classification and availability to make sure sensitive customer data is properly handled across all of the cloud models. But there are varying degrees of responsibility when it comes to end-point protection, identity & access management, application level controls, network controls, and host infrastructure. As a general rule of thumb, the more control over infrastructure you have, the more security responsibility you have as well, with IaaS providing the most control and responsibility, followed by PaaS, and then SaaS.

customer-cloud

How to stay on top of cloud security

In summary, a first step towards securing cloud infrastructure and data is understanding what you’re responsible for so you can take appropriate action. The cloud providers try to make this very clear so you know what you’re getting into when you sign up for their services.

But just because the providers make some promises, you still need to be careful. Providers like Amazon Web services and Azure are not typically on the hook for data loss or a breach due to labor disputes, utility failures, natural disasters, orders of government, or acts of terrorism or war. They also include language in their service agreements that state you are still responsible for backing up and archiving your content in case of a disaster… so even when the cloud provider is on the hook for security, you still need a solid “plan B” just in case.

By Peter Tsai

Ronald van Loon

The Secrets to a Successful Desktop-as-a-Service Approach

The Secrets to a Successful Desktop-as-a-Service Approach Organizations are under pressure to reinvent their business models and adopt new technologies and digital capabilities to manage challenging conditions and adapt to new remote work scenarios. By ...
Matt Holleran

Cloud Platforms, Marketplaces, and Startups

Cloud Platforms, Marketplaces, and Startups One of the most exciting recent developments in the cloud software business is the proliferation of partner ecosystems, with large public and late-stage private cloud companies creating their own marketplaces ...
Rick Braddy

The Secrets to Achieving Cloud File Storage Performance Goals

Storage Performance with Cost Reduction By 2025, according to Gartner, 80 percent of enterprises will shut down their traditional data centers. As of 2019, 10 percent have already shifted their data centers and storage to ...
Juan Pablo Perez Etchegoyen

Key Considerations for Keeping Mission-Critical Cloud Applications Secure and Compliant

Keeping Cloud Applications Secure and Compliant According to reports, nearly 70% of enterprises were moving mission-critical business functions and processes to the cloud before the pandemic. In today’s new normal, that number has skyrocketed. Organizations ...
Kyle Bernard Author

FlightHub and JustFly on Facial Recognition Technology, Travel and Privacy

Facial Recognition Technology For years facial recognition technology only existed in science books, television and cinema. The idea was brilliant. However, real-world technology hadn’t yet caught up with the concept. That’s changed in recent years ...
Efficient Dispatch Operations with Spare Location Intelligence for DSPs

Efficient Dispatch Operations with Spare Location Intelligence for DSPs

Digitally transform operations of field technicians, design & planning team to reduce overall MTTR by 45% Most of the Digital Service Providers (DSPs) are struggling with the rising cost of repeat-dispatch and a higher Mean ...