Since the beginning of the Covid-19 pandemic, telemedicine software services have become extremely popular, and every day more people are using this service instead of going to hospitals and emergency departments as they faced lockdowns and became more hesitant to do in-person doctor’s appointments. Telemedicine is an accessible option since it’s available 24/7 and can be easily done by everyone looking for immediate care.
Telemedicine is, according to The World Health Organization (WHO) is “healing from a distance“, as doctors can conduct live chats or video chats with patients, ask questions, answer their questions and possible concerns, and diagnose them.
(Infographic source: Ruby.com)
But although the pandemic made the telemedicine platforms and software gain popularity, this practice is not new and cities with a big population living in rural areas with difficult access to hospitals have been being treated like for many years, as the doctors can check-up on the population health and take care of those with pre-existing conditions while they stay at home.
Telemedicine technology was first used in the 19th century as doctors could help with injuries and prescribe treatments for the ones injured in the war – this was done by the telephone and radio.
Since then, the practice has improved and is now a viable option and most of the time preferred by the patients. And the best benefit from telemedicine is how low cost it is, making it accessible to the biggest part of the population.
Telemedicine software is used by doctors, nurses, physicians, clinical nurses, clinical psychologists, and nutrition professionals, so a wide range of medical situations can be done through it.
From the doctor’s perspective, the benefits include being able to increase the number of patients treated in one day, providing a service that is more affordable, and the reduction on the number of no-shows that happens a lot in in-person appointments
From the patient’s perspective, telemedicine doesn’t require long-distance travel to see the doctor, it’s more affordable, much faster, and easier to get a treatment from home and the possibility of doing it at any time.
With that in mind, the five most complete telemedicine software of 2021 are:
But as telemedicine software is becoming more popular the concerns about this service are also increasing. Some of them are related to software privacy, as they handle sensitive information on the patients and doctors.
Some patients show concerns about the software payment methods and reimbursement processes. Doctors are more concerned about the lack of previous data from patients, making it difficult for them to understand any chronic diseases and to keep continuous care while worrying about the lack of technical skills from the patients to use the service.
Before choosing the best telemedicine software it’s important to address all possible concerns and go for the one that provides a complete service.
By Gary Bernstein