Barry Coleman

Barry is the CTO of Agent.ai, a start-up based in Sunnyvale, CA. He has 20 years of experience in the software industry, 17 years in North America and 3 in Europe. Baryy holds a Bachelor of Arts with Honors in Computing and Artificial Intelligence from University of Sussex, England.

Problem In Customer Support – What Mobile App Developers Can Learn From AmEx

By Barry Coleman | September 20, 2016

Mobile App Developers Peanut butter and jelly, salt and pepper, marketing and… customer support? We don’t tend to consider customer support as a complement to marketing, but when an organization experiences success in retaining customers and securing customer loyalty, it’s