Brian Day

IT Service Management Strategy

Automation and the IT Service Management Strategy

By Brian Day | September 5, 2014

IT Service Management Strategy It’s true. The full potential of automation cannot be fully realized until it is informed and supported by an effective IT service management strategy (ITSM) that encompasses your entire IT environment, as well as business objectives,

THOUGHT LEADERSHIP ARCHIVE

How artificial intelligence and analytics helps in crime prevention

By CloudTweaks

How Artificial Intelligence Helps Crime Prevention According to a study released by FBI, there is an annual increase of 4.1% in violent crimes and 7.4% in motor-vehicle thefts in the United States in 2016. Despite having stringent laws and intense

Why Reliable Cloud Performance Matters

By Richard Seroter

Reliable Cloud Performance People are right to be wary of any vendor claiming to be the “top performing!” or “fastest!” cloud provider. Most folks know that ANYTHING can look spectacular – or unspectacular for that matter – if you stack

What the Dyn DDoS Attacks Taught Us About Cloud-Only EFSS

By Kris Lahiri

DDoS Attacks October 21st, 2016 went into the annals of Internet history for the large scale Distributed Denial of Service (DDoS) attacks that made popular Internet properties like Twitter, SoundCloud, Spotify and Box inaccessible to many users in the US. The DDoS

Do You Have The Right IT Monitoring And Management Strategy?

By CloudTweaks

IT Monitoring And Management Strategy As more organizations embrace hybrid IT, the task of monitoring and managing these environments becomes more complex. Virtualization and cloud add layers of abstraction, making detection and resolution of a performance/availability issue extremely challenging for

Cloud Services Providers – Learning To Keep The Lights On

By Allan Leinwand

The True Meaning of Availability What is real availability? In our line of work, cloud service providers approach availability from the inside out. And in many cases, some never make it past their own front door given how challenging it

Cloud signifies a fundamental shift from a traditional model to a more dynamic model

By Gopan Joshi

Traditional vs Dynamic Cloud computing is not just a trend. It is changing the way IT organizations drive business value. In a short span of time, cloud computing has changed the way in which businesses and individuals consume computing resources.

Cloud Migration – 10 ‘Do it Right’ Tips

By Stan Roach

Cloud Migration Tips Businesses continue to adopt the cloud at break neck speed. Inherent benefits like lower operational costs, no infrastructure overheads, and quick access to better technology make cloud a very attractive proposition for businesses, especially start-ups and SMEs.

Protect Against Network Failures

Five Things Organizations Can Do To Protect Against Network Failures

By Milind Kulkarni

Protect Against Network Failures It is no surprise that whenever there is an outage in a public or private cloud, organizations lose business, face the wrath of angry customers and take a hit on their brands. The effects of an

Advances in Technology and Consumer Behaviour are Driving Transformation

By Francesco Venturini

Technology and Consumer Behaviour Advances in technology and consumer behaviour are driving a transformation in the way video content is delivered to consumers. The change involves a migration away from traditional broadcasting models and platforms towards digital distribution over the

5 Ways New Technology is Having an Impact on the Energy Sector

By Eric Hebert

Tech Energy Sector We’ve discussed here in the past how cleantech (a blanket term that includes technologies that affect recycling, renewable energy, transportation, and others) is moving energy efficiency into the cloud, and how there are many very well-known technology

MarTech’s Fragmented Landscape is Failing Brand Marketers

MarTech’s Fragmented Landscape is Failing Brand Marketers

MarTech’s Fragmented Landscape Mapping the customer journey is one of the biggest strategic shifts currently underway in the marketing industry ...
Bob Waters

Artificial or Augmented Intelligence: Talks with Intel’s Chief Data Scientist, Bob Rogers

Artificial or Augmented Intelligence I recently sat down with Bob Rogers. Bob is Intel’s Chief Data Scientist for Analytics and ...
Four Trends Driving Demand For Data Security In 2017

Four Trends Driving Demand For Data Security In 2017

Data Security Trends 2017 will be a hallmark year for security in the enterprise as all industries have reached a ...
The Cure for Cloud Sprawl: Nimble Operationalization in the Multi-Cloud

The Cure for Cloud Sprawl: Nimble Operationalization in the Multi-Cloud

The Cure for Cloud Sprawl Enterprises are shifting to a cloud-first footing. That’s no secret. But just as companies and ...
Server-less Computing Necessitates A Significant Mind Shift

Server-less Computing Necessitates A Significant Mind Shift

Server-less is More The author of the Pied Piper of Hamelin, Robert Browning, is one of my favorite English poets ...
Rainmaking From The Cloud - CIOs Struggle To Keep Pace With IT Demands

Rainmaking From The Cloud – CIOs Struggle To Keep Pace With IT Demands

Rainmaking from the Cloud In the digital era, where customers can select virtually anything with a click of a button, ...