Brian Day

Brian is the Senior Director of Cloud Dev/Ops and Solution Development for Logicalis, Brian is responsible for managing the Logicalis Cloud and the development of new solutions.
IT Service Management Strategy

Automation and the IT Service Management Strategy

By Brian Day | September 5, 2014

IT Service Management Strategy It’s true. The full potential of automation cannot be fully realized until it is informed and supported by an effective IT service management strategy (ITSM) that encompasses your entire IT environment, as well as business objectives,