Darach Beirne

Darach Beirne

Improve the Customer Experience by Connecting IT Silos

October 26, 2021

Connecting IT Silos Customer experience (CX) is a top priority for businesses across industries. The interactions and experiences customers have with a business throughout their entire journey – from first contact to becoming a happy and loyal customer – comprise

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Darach Beirne

Take Control of Telecom by Being Your Own Carrier

December 15, 2020

Being Your Own Carrier Departments and organizations of all sizes and across all industries are transitioning away from traditional hardware IT systems and embracing SaaS-based cloud offerings. The global pandemic has spurred greater cloud adoption, prompting developers and IT teams

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Darach Beirne

Raising the Bar for Business Communications with Deep Customization of WebRTC

August 5, 2020

Business Communications and WebRTC By Darach Beirne, Vice President of Customer Success at Flowroute, now part of Intrado, and Julien Chavanton, Voice Platform Architecture Lead at Flowroute, now part of Intrado With rising customer demand for personalized online experiences, businesses

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Sofia Jaramillo
Augmented Reality in Architecture Augmented reality (AR) is a growing field of study and application in the world of architecture. This useful tool can help us visualize architectural designs by superimposing them onto real-world scenes ...
Cloudtweaks Comic Ai
How AI Is Important for Businesses Shifting to Remote Work The Coronavirus Pandemic has taught us that organizations must have remote work choices. It is no longer possible to work in a digital environment. The ...
Gilad David Maayan
What Is SSPM? SaaS Security Posture Management (SSPM) is a set of security tools that an organization’s security team can use to gain visibility and manage security for their Software as a Service (SaaS) applications ...
Rakesh Soni
Customer Experience: Living In A Connected World and Winning the IoT Race IoT and smart interconnected systems have already created an invisible aura of convenience, usability, and a rich user experience around us. However, when ...
Jonathan Custance
IoT and cloud computing are on the increase High-profile cybersecurity breaches are increasingly in the news, a prime example being the NHS incident of May 2017 when services were brought to a standstill for several ...