Darach Beirne

Improve the Customer Experience by Connecting IT Silos

October 26, 2021

Connecting IT Silos Customer experience (CX) is a top priority for businesses across industries. The interactions and experiences customers have with a business throughout their entire journey – from first contact to becoming a happy and loyal customer – comprise

Take Control of Telecom by Being Your Own Carrier

December 15, 2020

Being Your Own Carrier Departments and organizations of all sizes and across all industries are transitioning away from traditional hardware IT systems and embracing SaaS-based cloud offerings. The global pandemic has spurred greater cloud adoption, prompting developers and IT teams

Raising the Bar for Business Communications with Deep Customization of WebRTC

August 5, 2020

Business Communications and WebRTC By Darach Beirne, Vice President of Customer Success at Flowroute, now part of Intrado, and Julien Chavanton, Voice Platform Architecture Lead at Flowroute, now part of Intrado With rising customer demand for personalized online experiences, businesses

The Evolving Cloud: What to Expect in 2023

The last few years have brought significant changes, adoption and innovation to the cloud space. As 2023 begins, there’s an opportunity to consider what’s in store for the year ahead. From hybrid and remote work ...

Cybersecurity Bootcamps To Help Build Your Career

Cybersecurity Bootcamps We've discussed the importance of training and the hiring of cybersecurity professionals many times on CloudTweaks over the past 10+ years. Now more than ever as the world enters into a dark era ...

Why Organizations Should Stop Focusing on Cloud Adoption and Start Focusing on Cloud Maturity

Stop Focusing on Cloud Adoption and Start Focusing on Cloud Maturity For the past several years, most organizations have made it their priority to shift much of their applications and data from on-premises to the ...

Coronavirus: Can technology help fight the pandemic?

Coronavirus and Telemedicine Technology COVID-19 has brought the world to a near standstill. From NBA to Met Ball and Coachella, all major events and festivals are canceled. Disneyland is shut and movies are postponed. Flights ...

Speeding the Cloud On-Ramp and Protecting Performance

Cloud On-Ramp and Protecting Performance The expansion of remote work and the massive growth in usage of cloud-based applications have stressed existing infrastructure and put a keen focus on the performance of everyone’s network environment ...

Security Breach 10 Useful Cloud Security Tools

Useful Cloud Security Tools For Your Business

Cloud Security Tools Cloud providing vendors need to embed cloud security tools within their infrastructure. They should not emphasize keeping high uptime at the expense of security. Cloud computing has become a business solution for ...

Overcoming the impact of a major disaster on their IT infrastructure

Overcoming IT Infrastructure Disaster (Updated: 03.24.2023) One of the least considered benefits of cloud computing in the average small or mid-sized business manager’s mind is the aspect of disaster recovery. Part of the reason for ...

Augmented Reality in Architecture: Applications and Prospective

Augmented Reality in Architecture Augmented reality (AR) is a growing field of study and application in the world of architecture. This useful tool can help us visualize architectural designs by superimposing them onto real-world scenes ...