Author: Derek Ashmore

Unleashing Shadow AI: Turning Hidden Risks Into Innovation

November 13, 2025

Rogue AI, Real Opportunity As generative AI tools flood the enterprise, CIOs are facing a new reality: employees are no longer waiting for permission to use AI. From marketing to…

AI Is Coming for IT, But It’s Making Support Jobs More Valuable Than Ever

October 16, 2025

Five Ways Predictive Maintenance Will Expand and Strengthen IT Support Roles For years, the story about AI in IT has been told as one of replacement. Machines taking over human…

The Rise of Agentic AI: Who’s Really in Charge of the Digital Workspace?

August 19, 2025

The Rise of Agentic AI In a workplace increasingly saturated with tools for productivity and collaboration, the most disruptive shift isn’t just a new platform, it’s a new kind of…

How IT Pros Can Prepare for AI-Driven Application Modernization

July 9, 2025

Modernizing Applications with AI In an era defined by constant technological evolution, businesses face increasing pressure to modernize their applications. Legacy systems, while foundational to enterprise infrastructure, can no longer…

Putting GenAI to Work in DevOps: A Practical Guide

January 16, 2025

Putting GenAI to Work The emergence several years ago of generative AI software engineering tools, such as GitHub Copilot, spawned tremendous speculation about how the DevOps teams of the future…

5 Best Practices for Getting the Most from Platform Engineering

September 4, 2024

Platform Engineering: 5 Key Tips In today’s complex DevOps environments, platform engineering has become essential to creating reliable, scalable systems that support rapid application deployment and solid DevOps strategies. Platform…

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