Derrek Schutman

Derrek Schutman

Implementing Digital Capabilities Successfully to Boost NPS and Maximize Value Realization

November 2, 2021

Implementing Digital Capabilities Successfully Building robust digital capabilities can deliver huge benefits to Digital Service Providers (DSPs). A recent TMForum survey shows that building digital capabilities (including digitization of customer experience and operations), is the highest post-pandemic priority for DSPs.

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Derrek Schutman

Providing Robust Digital Capabilities by Building a Digital Enablement Layer

September 9, 2021

Building a Digital Enablement Layer Most Digital Service Providers (DSPs) aim to provide digital capabilities to customers but struggle to transform with legacy O/BSS systems. According to McKinsey research, 70% of digital transformation projects don’t reach their stated goals. However,

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Frank Suglia
Managing Data Sprawl Over the last two years, our world experienced a dramatic acceleration of digital transformation. The COVID-19 pandemic upended normal operations for many businesses and shifted the pace of technology adoption into warp ...
Drew Firment
Here’s How to Make Sure Your Skills are Cloud Ready This year will be a period of meteoric growth for the cloud industry. Research from Gartner suggests that global spending on public cloud services in ...
Threat Security
Azure Red Hat OpenShift: What You Should Know What Is Azure Red Hat OpenShift? Red Hat OpenShift provides a Kubernetes platform for enterprises. Azure Red Hat OpenShift permits you to deploy fully-managed OpenShift clusters in ...
Stacey Farrar
Document Migrations Require More Diligence Data creation has risen dramatically in recent years and shows no signs of slowing. According to analyst firm IDC, widespread remote work led to a spike of new data in ...
MIT
Smart Manufacturing Startups AI and machine learning's potential to drive greater visibility, control, and insight across shop floors while monitoring machines and processes in real-time continue to attract venture capital. $62 billion is now invested ...