John Pientka

“Culture Eats (Your Digital) Strategy for Breakfast” – Peter Drucker

By John Pientka | February 16, 2018

Struggling with digital disruption, moving to the cloud, maybe even trying AI? Listen to Drucker. Go with the flow and try incremental change. The late management guru, Peter Drucker is attributed with the quote: “Culture eats strategy for breakfast”. What

Slaughterbots: Scary Digital Disruption

By John Pientka | February 2, 2018

Slaughterbots Digital disruption blossoms from a thousand sources. New technologies seem to emerge slowly and almost randomly. Then BOOM! They come together in unexpected ways. Here is something to keep you up at night. We are near the peak of

Don’t Ignore the Elephant in the Room. Deal with Your Legacy Systems. Here’s How: Eat It One Bite at a Time

By John Pientka | January 30, 2018

Don’t Ignore the Elephant in the Room Let’s face it – digital transformation is hard, especially if your organization’s lifeblood rests on legacy systems. Here’s a proven way to get there. Pity the IRS? As soon as the new tax

Looking to 2018 and the Future: Do You Think We Are Entering a 4th Turn or 5th Wave?

By John Pientka | January 19, 2018

2018 and the Future Wow! 2017 sure was something. Looking ahead do you see darkness – the 4th turn – or the light – the 5th wave. Your view may depend on your digital awareness. Surprised? Read on. What a roller coaster

Digitally Savvy Companies Outperform their Peers.

By John Pientka | January 12, 2018

So Do Gender Diverse Organizations. Imagine the Implications of Linking Both. You can’t hide from it. High performance enterprises are digital and gender diverse. Too bad they are a minority. Here’s a step in the right direction. The statistics are

Future Great Customer Service: Sounds Human, Looks Human but It’s Better

By John Pientka | January 5, 2018

AI Support Wow! What a blessing over this holiday season! I just had the best customer service exchanges online ever – five stars! Guess what? They weren’t human. You’re frustrated. You promised to finish the design you’ve been working on

How to Stop Worrying and Love the Rise of the Machines!

By John Pientka | December 22, 2017

Love the Rise of the Machines! Announcing a new blog: “Leveraging the Engines of the Digital”. Are you overwhelmed by all the buzzwords, studies and new apps? Here’s an invitation to become more digitally fluent and navigate this new world.

Will XAI Fix WMD? Or, No More Black Boxes!

By John Pientka | December 14, 2017

Will XAI Fix WMD? Why did I get turned down for a loan? Why is my insurance so expensive? Algorithms are the answer: black box formulas that determine so many aspects of today’s life. Critics call them WMD’s – Weapons

Driving Down That Digital Highway – Which Way Are You Looking?

By John Pientka | December 7, 2017

The Digital Highway Like it or not your organization is on a digital journey. It’s not easy. Falling behind can have terrible consequences. How do you insure you’re looking into the future? They are preaching it from the rooftops! The

Learning to Code is as Useful as Learning Ancient Greek

By John Pientka | November 29, 2017

Your children will be left behind if they don’t learn to code. Really? What if coding as we know it is already a dying language? What if most programs in the future will be coded by Artificial Intelligences? Where do

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