Mike Alley
Develop ITSM Cloud Strategies How to develop ITSM strategy that extends all the way to the cloud and drives business objectives as well as technology advances. If you are like most IT organizations, you probably already have some kind of
Read More Why You Need ITSM Onboard Before strapping themselves into the cockpit of a jet airplane, most reasonable people would want to have a pretty detailed idea of what was involved in flying a plane. They’d want to know how the
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Overcoming IT Infrastructure Disaster (Updated: 03.24.2023) One of the least considered benefits of cloud computing in the average small or mid-sized business manager’s mind is the aspect of disaster recovery. Part of the reason for ...
The Colonial Pipeline Dilemma The Colonial Pipeline is one of a number of essential energy and infrastructure assets that have been recently targeted by the global ransomware group DarkSide, and other aspiring non-state actors, with ...
What is SASE (Secure Access Service Edge)? SASE (Secure Access Service Edge) is a term coined by Gartner to refer to a new architecture for networking and security that combines both functions into a single, ...
OPEX is the new battleground I recently wrote in CloudTweaks about how cloud is forcing CIOs to work more closely with their C-suite colleagues to sell the benefits and its role as a business driver ...
Migrating Microsoft Office 2013 As of April 11, 2023, Microsoft will stop supporting Office 2013. The decision to end support for Office 2013 should come as no surprise. Over the past several years, Microsoft has ...
Implement A Seamless Customer Experience The need for digital interaction has never seemed more critical than it does today. As the coronavirus continues to spread, citizens around the world are being asked to hunker down ...
What Is Cloud Deployment? Cloud deployment is the process of deploying and managing applications, services, and infrastructure in a cloud computing environment. Cloud deployment provides scalability, reliability and accessibility over the internet, and it allows ...
Navigating Economic Uncertainty: Strategies for IT Leaders and MSPs Lately, it seems that each day brings news of more economic uncertainty. Companies that have been navigating the pandemic for the past two and a half ...