Muthukumaravel Sakthivel

Muthukumaravel Sakthivel

How can service providers simplify their E-commerce selling experience?

July 19, 2022

Simplifying the E-commerce selling experience Understanding your customers’ needs and preferences has become increasingly crucial for winning in the digital economy. According to McKinsey, ‘a successful e-commerce platform needs to evolve and cater to the customers’ changing needs. Unlike the digital

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DSP

How DSPs Can Proactively Improve Broadband Performance Issues by 45%?

September 22, 2021

DSPs Can Proactively Improve Broadband Performance 67% of customers who contact their Digital Service Provider’s (DSP’s) customer service report broadband issues. Around 26% of customers report inconsistent internet speed causing work from home issues during the pandemic. A recent E&Y

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Efficient Dispatch Operations with Spare Location Intelligence for DSPs

March 22, 2021

Digitally transform operations of field technicians, design & planning team to reduce overall MTTR by 45% Most of the Digital Service Providers (DSPs) are struggling with the rising cost of repeat-dispatch and a higher Mean Time to Repair (MTTR).  As

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Muthukumaravel Sakthivel

Automate Order Fallout Resolution Using Self-healing Framework

March 2, 2021

Automate Order Fallout Resolution Using Self-healing Framework to Accelerate Resolution Time by 98% Most Digital Service Providers (DSPs) face a common challenge of meeting due dates for their customer orders. The instability and delay in order fulfillment are increasing with

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Gary Bernstein
Simplify Your Website Management with VPS Hosting VPS stands for Virtual Private Server, which is a type of web hosting service that allows businesses or individuals to host their websites and applications on a virtual ...
Rob Reinauer
The last few years have brought significant changes, adoption and innovation to the cloud space. As 2023 begins, there’s an opportunity to consider what’s in store for the year ahead. From hybrid and remote work ...
Maxim Melamedov
Trouble is Brewing Cloud Paradise - 2023 Will Determine Company's Long-Term Plans for Cloud Use The relationship between developers and the cloud was practically love at first sight. For years, migration to the cloud in ...
Gary Bernstein
The Dangers of Facial Recognition Technology Facial recognition technology has become increasingly prevalent in our daily lives, from unlocking our phones to boarding airplanes. While this technology may seem convenient, its implications go far beyond ...
Josh Miramant
Benefits of a Data-First Culture When it comes to analytics solutions, centralization versus decentralization is one constant tension that’s plagued data architects for years now. Both options offer their own sets of advantages and disadvantages, ...
Mark Banfield
Implement A Seamless Customer Experience The need for digital interaction has never seemed more critical than it does today. As the coronavirus continues to spread, citizens around the world are being asked to hunker down ...
Mark Greenlaw
Free Cloud Migrations are Expensive The cloud is becoming the primary place where work gets done. By 2025, Gartner estimates that enterprise spending on public cloud computing will overtake traditional IT hardware. Why? One reason ...
John Peluso
Save Your Organization on Cloud Costs Organizations of all sizes are currently navigating their plans to avoid the recent surge in cyber-attacks and data breaches and preparing for unforeseen setbacks. Building a sensible backup and ...