Muthukumaravel Sakthivel

Muthukumaravel Sakthivel

How can service providers simplify their E-commerce selling experience?

July 19, 2022

Simplifying the E-commerce selling experience Understanding your customers’ needs and preferences has become increasingly crucial for winning in the digital economy. According to McKinsey, ‘a successful e-commerce platform needs to evolve and cater to the customers’ changing needs. Unlike the digital

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DSP

How DSPs Can Proactively Improve Broadband Performance Issues by 45%?

September 22, 2021

DSPs Can Proactively Improve Broadband Performance 67% of customers who contact their Digital Service Provider’s (DSP’s) customer service report broadband issues. Around 26% of customers report inconsistent internet speed causing work from home issues during the pandemic. A recent E&Y

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Efficient Dispatch Operations with Spare Location Intelligence for DSPs

March 22, 2021

Digitally transform operations of field technicians, design & planning team to reduce overall MTTR by 45% Most of the Digital Service Providers (DSPs) are struggling with the rising cost of repeat-dispatch and a higher Mean Time to Repair (MTTR).  As

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Muthukumaravel Sakthivel

Automate Order Fallout Resolution Using Self-healing Framework

March 2, 2021

Automate Order Fallout Resolution Using Self-healing Framework to Accelerate Resolution Time by 98% Most Digital Service Providers (DSPs) face a common challenge of meeting due dates for their customer orders. The instability and delay in order fulfillment are increasing with

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Muthukumaravel Sakthivel
Simplifying the E-commerce selling experience Understanding your customers’ needs and preferences has become increasingly crucial for winning in the digital economy. According to McKinsey, ‘a successful e-commerce platform needs to evolve and cater to the customers’ ...
Ronald van Loon
The New Data Privacy Paradigm 2018 was a pivotal year in data developments; the GDPR entered to shake up the privacy landscape and usher data minimization and improved data privacy experiences into the forefront of ...
Mattias Andersson
Cloud Literacy in 2023 For the past several years, most organizations have made it their priority to shift much of their applications and data from on-premises to the cloud. However, despite widespread cloud adoption, organizations ...
Jim Fagan
Subsea Connectivity Digital transformation and the migration of data and applications to the cloud is a global phenomenon. While we may like to think that the cloud knows no borders, the reality is that geopolitics ...
Veljko
Blockchain and the Cloud When the word “blockchain” comes up in a conversation, many people will associate it with Bitcoin and cryptocurrencies. Although the connection is absolutely accurate, the use of blockchain doesn’t stop at ...