Paul Mercina

Director of Product Management Paul Mercina brings over 20 years of experience in IT center project management to Park Place Technologies, where he has been a catalyst for shaping the evolutionary strategies of Park Place’s offering, tapping key industry insights and identifying customer pain points to help deliver the best possible service. A true visionary, Paul is currently implementing systems that will allow Park Place to grow and diversify their product offering based on customer needs for years to come. His work is informed by more than a decade at Diebold Nixdorf, where he worked closely with software development teams to introduce new service design, supporting implementation of direct operations in a number of countries across the Americas, Asia and Europe that led to millions of dollars in cost savings for the company. Mercina shares his technology and business expertise as an adjunct professor at Walsh University’s DeVille School of Business, where he instructs courses on business negotiations, business and project management, and marketing.

Mitigating the Downtime Risks of Virtualization

By Paul Mercina | April 12, 2018

Mitigating the Downtime Risks Nearly every IT professional dreads unplanned downtime. Depending on which systems are hit, it can mean angry communications from employees and the C-suite and often a Twitterstorm of customer ire. See the recent Samsung SmartThings dustup