Ramanan GV

Using Conversational AI to guard customer experience during network outages

August 31, 2022

Using Conversational AI In the era of speed and consistency, many service providers in the connectedness industry deal with a significant number of calls related to network outages. Their inability to predict these outages and proactively notify the customer results

How Digital Service Providers (DSPs) can Leverage RPA to Accelerate Data Migration by 2X

July 16, 2021

Accelerate Data Migration by 2X Ongoing trends in the Telco/DSP industry such as M&As, migration of the application to the cloud, and modernization of legacy applications have increased the frequency and scope of data migration. According to Gartner, 50% of

Establishing a Unified Governance Model for the Digital Workforce

October 14, 2020

Increase visual control and reduce OPEX by 30% The Digital Service Providers (DSPs) are riding an automation wave. Painful manual tasks, which burdened staffs for ages, can now be easily handled by the software bots. However, in the process of

THOUGHT LEADERS

How AI is Reshaping Business Operations for MSPs

Fueled by extensive demand in IT, healthcare, financial services, and telecommunication—initially spurred by the pandemic-driven frenzy to transition to remote working—managed service providers (MSPs) are busier than ever. As businesses adopt MSP services to upgrade, ...

3 ways AI can create a more equitable future for food distribution

More equitable future for food distribution with AI At best, only 70% of food gets used in the United States. The rest goes to waste. Although devastating, the good news is this massive waste of ...

Sustainable Solutions for the Data Center: Net Zero Emissions Designs

Net Zero Emissions Designs Sustainability has become an increasingly frequent topic of discussion for data center operators, with many pledging to be carbon-free as soon as 2030. But are these commitments a response to the ...

Ditching the Third Party: Enabling Privacy and Personalization with AI-ready Data

Enabling Privacy and Personalization Most businesses today rely on data collected online to better understand their customers and deliver more personalized products, services and experiences. These insights can be transformative for an organization, especially when ...

Cloudtweaks Comic Ai

How to Enable Successful Remote Work Strategy with AI

How AI Is Important for Businesses Shifting to Remote Work The Coronavirus Pandemic has taught us that organizations must have remote work choices. It is no longer possible to work in a digital environment. The ...