The Blended Mindset It has been a long time since a phone was just a phone. In fact, people start to show their age when they refer to their device as a “cellphone.” It is far more than that. The
Social Media In The Workplace Would you let your employees use social media on company time? The response to this question is usually an emphatic no. The reasons given make sense, at least on the surface: “People are here to
Cyber Security Awareness A new breed of technologies now exists that takes snooping to a completely new level. Launched from ads broadcast on TV, or appearing inside or alongside a web page on your computer, they send out an inaudible
No Longer Doing It by the Book: The Rise of the As-a-Service Industry In mid-2015, a world leader in online book sales announced a ground-breaking approach to royalty payments to authors whose books were listed on their e-book lending service.
The ‘Centerless’ Economy Have you ever wondered why certain coins have ridged edges? They are prevalent within the currencies of many nations. The mint actually calls it “reeding.” But what is it for? There was a time when the coins
Furthering Your Business Here is a typical customer service story that illustrates the gap between the power of modern commerce and the struggling mindset of business. John is a retail customer, who, like many people, enjoys shopping at specific stores.
Employee Engagement Employees face a number of challenges in their day-to-day jobs, with emails, distractions and a never-ending workload topping the bill. A great deal of time is spent learning to use business technologies in the name of improved productivity,
The Importance of Practical Experience One of the most interesting scenes to watch – if you are fortunate enough to time it right – is a full-scale emergency drill conducted by joint teams of firefighters, police and paramedics. These can
Citizen Engagement Literacy The term “engagement literacy” is not commonly-used at this moment, but it is a concept that bears greater attention in an age where personal data is king. Citizens and consumers now provide two currencies to the retailers
Security Incident Response Team The incidences of modern cyber-attacks are growing, along with their sophistication. Every single weakness, whether technological or human, is being constantly exploited, and the interconnectedness of computers means that a break-in, theft or infection on one