BRAND VISIBILITY 2019

The CloudTweaks brand visibility 2019 program provides a number of terrific opportunities to help leverage your brand and service bringing it to the forefront of the technology world. We provide sponsorship, lead generation services, custom content packages, blog management and promotion. Contact us for a quote!

ring-central

The Benefits of Cloud-Based Phone Systems

Cloud-Based Phone Systems

Although today’s businesses rely on a host of modern technology, the century-old telephone call is as essential as ever. Of course, businesses today aren’t relying on simple analog voice calls for effective interaction with partners, suppliers, colleagues, and customers, but instead combine the communication tools of mobile, email, texting, video conferencing, social media, and more. Already addressing various business needs such as collaboration and remote working through its flexibility and scalability, the cloud offers numerous benefits for telecommunication; RingCentral is one provider exploiting these advances to deliver a complete cloud communications system.

cloud-systems

Progressive Businesses Use Advanced Solutions

Our highly competitive and fast-paced business environment means only the top performing organizations survive and prosper, and taking advantage of the finest tools technology offers is a significant part of this success. With broadband so widely available via fixed or mobile connections, we’re seeing companies utilizing talent around the world and interacting with customers across the continents. Technological advances promise greater tractability at reduced costs, and the somewhat recent advent of the cloud with its many varied tools is allowing companies to cut out superfluous features, tighten configurations, and effortlessly make use of global resources. Moreover, modern businesses which rely heavily on business software, covering areas which include human resource management, customer relationship management, enterprise resource planning, and more, are moving these systems into the cloud.

The Integration of Business Communication

Though the cost-savings and benefits of efficiency and productivity are tremendous, most forms of communication have not been integrated into these cloud-based applications. Many communication modes still require users to manually log and store information in isolated systems, and methods of integration with business applications have tended to the complicated and expensive. However, with enterprise-class cloud communication systems, companies are quickly taking advantage of the benefits of application and communication integration.

business-collaboration

Cloud communication systems make it easy for colleagues to communicate cross-country and globally no matter the distance between their physical offices and provide the tools of direct transfers and direct extension dialing that teammates who share a physical office have always benefited from. Furthermore, cloud communication systems offer the flexibility that allows employees to change location as necessary and have their calls follow them. They also continue to have access to other company communication features such as voicemail, fax and conferencing, thus ensuring continuous interaction and seamless workflow.

Cloud PBX Benefits

Some of the many benefits of cloud-based phone systems such as that provided by RingCentral include:

  • One corporate telephone number for customers and partners to contact company employees.
  • Reduced or eliminated expenses of installation, upgrading and maintenance of PBX hardware and software at different sites.
  • Simplified phone line management with the elimination of trunk lines, PRIs, and bonded T1s.
  • Streamlined direct transfers and direct extension dialing between business locations.
  • Reduced costs and convolutions of managing Multi-Protocol Label Switching (MPLS) across telco networks or other business exchange line connectivity.
  • Eradicates the need for trained staff at each business site, use of third-party support services, or IT staff chasing telephony problems from one location to another.
  • Simplifies the setup of business in new areas, office moves, and user relocation, addition, or changing.
  • Improves group productivity through the enhanced collaboration tools of audio and video conferencing, web meetings, chat, and SMS.
  • Assists in the integration of the very ‘human’ interaction of communication with business applications and IT systems.

The First Open, Self-Service Cloud Communication Platform

phone-collaboration-compressor

(Image Source: Shutterstock)

Already providing guided implementation, extensive online resources, personal connections, and all-inclusive innovative upgrades, RingCentral has opened their platform to developers, partners and customers for the first self-service, open platform allowing businesses to “integrate robust communications capabilities into key enterprise applications.” Supporting businesses of all sizes, the RingCentral Connect Platform offers cloud PBX with rich collaboration features such as screen sharing and video conferencing and additionally integrates with other cloud applications. And now with the extensive SDK, developers can incorporate these capabilities into custom applications.

As adoption of cloud-based business applications escalates, so too does the need for integrated business communication solutions. Flourishing organizations are now making use cloud PBX, collaboration solutions, and customizable communication tools, and RingCentral’s SaaS platform is one of the industry-leading suites essential for top performing businesses.

This article has been sponsored by RingCentral, provider of state-of-the-art cloud infrastructure.

By Jennifer Klostermann

Jennifer Klostermann

Jennifer Klostermann is an experienced writer with a Bachelor of Arts degree majoring in writing and performance arts. She has studied further in both the design and mechanical engineering fields, and worked in a variety of areas including market research, business and IT management, and engineering. An avid technophile, Jen is intrigued by all the latest innovations and trending advances, and is happiest immersed in technology.

The Future of Big Data and DNS Analytics

The Future of Big Data and DNS Analytics

Big Data and DNS Analytics Big Data is revolutionizing the way admins manage their DNS traffic. New management platforms are ...
How AI Revolutionizes the Industrial Sector

How AI Revolutionizes the Industrial Sector

Breakneck speed, unprecedented development and unhindered feasibility are just some of the phrases attached to the spread of Artificial Intelligence ...
Cloud-Based or On-Premise ERP Deployment? Find Out

Cloud-Based or On-Premise ERP Deployment? Find Out

ERP Deployment You know how ERP deployment can improve processes within your supply chain, and the things to keep in ...
Living In A Post-Safe Harbor World: What Your Company Needs To Know

Living In A Post-Safe Harbor World: What Your Company Needs To Know

Living In A Post-Safe Harbor World With the striking down of the Safe Harbor agreement in October, we have seen ...
Cloudification - Budgets are Shifting Toward a “Cloud-first” and “Cloud-only” Approach

Cloudification – Budgets are Shifting Toward a “Cloud-first” and “Cloud-only” Approach

Cloudification and the Budget Shift Gartner has recently predicted that by 2020, a corporate "no-cloud" policy will be as rare ...
IoT Security Intel

Cyber IoT Security: McAfee on Threats and Autonomous Cars

IoT Security Autonomous cars are just around the corner, there have been IoT security controversies surrounding their safety, and a ...

Cloud Supporters

Machine Learning Explained: Understanding Supervised, Unsupervised, and Reinforcement Learning

Machine Learning Explained: Understanding Supervised, Unsupervised, and Reinforcement Learning

Machine Learning Explained Once we start delving into the concepts behind Artificial Intelligence (AI) and Machine Learning (ML), we come across copious amounts of jargon related to this field of study. Understanding this jargon and how it can have an impact on the study related
The Future of Drone Tech

The Future of Drone Tech

The Future of Drone Tech There are three interesting concepts in the drone world of today; The first is the GPS based follow me, a connection between the controller used and the drone. The drone can “follow” the GPS signal of the controlling device.  If

"Top 100 Brand Influencer, Cloud”
-ONALYTICA

"Best Cloud Computing Blog"
-SYSADMIN MAGAZINE

"Top 10 Sites For Cloud Computing"
-DIGITALISTMAG SAP

"Top 10 Cloud Computing Blogs”
-MARKETING ENVY

"Top 25 Must Read Cloud Blogs"
-CLOUDENDURE