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Future Great Customer Service: Sounds Human, Looks Human but It’s Better

Future Great Customer Service: Sounds Human, Looks Human but It’s Better

AI Support Wow! What a blessing over this holiday season! I just had the best customer service exchanges online ever ...
Update: Timeline of the Massive DDoS DYN Attacks

Update: Timeline of the Massive DDoS DYN Attacks

DYN DDOS Timeline This morning at 7am ET a DDoS attack was launched at Dyn (the site is still down ...
Digital Transformation: Not Just For Large Enterprises Anymore

Digital Transformation: Not Just For Large Enterprises Anymore

Digital Transformation Digital transformation is the acceleration of business activities, processes, and operational models to fully embrace the changes and ...
The FANGs Dominate the S&P 500. The Average Membership Tenure is Shrinking

The FANGs Dominate the S&P 500. The Average Membership Tenure is Shrinking

What is Going to Knock Them Off the List? The FANGs (acronym for Facebook, Amazon, Netflix and Google) ride high ...
blockchain

The Global Cloud: Blockchain Could Decentralize SaaS

Blockchain SaaS As the prevalence of SaaS continues to grow, so too does the cloud. You know this because you ...
The Drone Explosion

The Drone Explosion Continues To Provide Unique Options

The Drone Explosion One of the things I have posted about often here on CloudTweaks is the ever growing world ...
The Cloud Movement - The Good and the Bad

The Cloud Movement – The Good and the Bad

The Cloud Movement Like it or not, cloud computing permeates many aspects of our lives, and it’s going to be ...
Through the Looking Glass: 2017 Tech and Security Industry Predictions

Through the Looking Glass: 2017 Tech and Security Industry Predictions

2017 Tech and Security Industry Predictions As we close out 2016, which didn’t start off very well for tech IPOs, ...
53% Of Companies Are Adopting Big Data Analytics

53% Of Companies Are Adopting Big Data Analytics

Adopting Big Data Analytics Big data adoption reached 53% in 2017 for all companies interviewed, up from 17% in 2015, with ...
3 Developing Expectations For The IoT

3 Developing Expectations For The IoT

IoT Expectations The Internet of Things, or IoT, has received a lot of attention from tech analysts and curious consumers ...