No Longer Doing It by the Book: The Rise of the As-a-Service Industry In mid-2015, a world leader in online book sales announced a ground-breaking approach to royalty payments to [...]
The ‘Centerless’ Economy Have you ever wondered why certain coins have ridged edges? They are prevalent within the currencies of many nations. The mint actually calls it “reeding.” But what [...]
Furthering Your Business Here is a typical customer service story that illustrates the gap between the power of modern commerce and the struggling mindset of business. John is a retail [...]
Employee Engagement Employees face a number of challenges in their day-to-day jobs, with emails, distractions and a never-ending workload topping the bill. A great deal of time is spent learning [...]
Citizen Engagement Literacy The term “engagement literacy” is not commonly-used at this moment, but it is a concept that bears greater attention in an age where personal data is king. [...]
Facebook’s Effortless Marketing Do you remember those early TV commercials for Facebook (See Parody)? When it was just starting out and social media was a new thing? Of course you don’t. [...]
The Heart of the Tin Man This is an exciting age to do business. Humans are connecting and communicating using new technologies that free them from many of the factors [...]
Cloud Based eCommerce Platform For Retailers With projections that e-commerce in Europe will reach €191 billion by 2017, emerging markets such as China and India steadily growing, and the US [...]
Big Data Analytics In 1983, author Isaac Asimov published a remarkable science fiction anthology called Foundation. Its central theme was the use of mathematical models to envision the progress of [...]
Azure Site Recovery Microsoft Azure, one of the largest cloud computing platforms and infrastructures, was created for building, deploying and managing services and applications through a Microsoft-managed and partner hosted [...]
MSPs and the Public Cloud According to Gartner, Amazon Web Services (AWS) and Microsoft Azure are neck and neck in public IaaS cloud provision, with Google the most likely to [...]
Lawsuits and Legacy Many people envision technology as purely a forward-looking thing, with new approaches to commerce and communications offering increased levels of security and profitability. Although this is indeed [...]
The Business of Security Security is one of those IT concerns that aren’t problematic until disaster strikes. It might be tomorrow, it could be next week or next year. The [...]
Enable Business Through Unstructured Data According to IBM’s Global C-suite study, one of the CIO’s primary responsibilities is to help companies deliver a better customer experience through technology. Customers enjoy [...]
Quote and Engage Customers To remain competitive in the e-commerce age, companies are starting to recognize that one price does not fit all, and in fact, the marketplace demands a [...]
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