Elevating remote work services to new heights!
Building a Robust Virtual Agent (VA) Rollout Strategy for DSPs Proven methods to increase VA containment & customer satisfaction The virtual agent’s market is at an all-time high and is garnering more and more interest with each passing day. It
The Future of Robo Advisors Robo advisors are on the rise and they are winning in the investment management industry. When they made their appearance on the market, they were thought to be the thing that will most definitely steal
The Covid Era and CISO Stress Even before COVID-19, senior technology executives, including CISOs, CIOs and CTOs were overwhelmed, and felt an increasing lack of ballast in their lives. Some went so far as to agree to a hypothetical and
The COVID-19 Aftermath Until November last year, not one of us would have expected life to take such a dramatic turn in as short as 4-5 months. Yet here we are – confined to our homes for over a month
Cloud Era Metrics Undertaking digital transformation means also transforming how IT success is defined, including metrics that address business in the cloud. With up to 90% of budgets spent keeping the lights on, cost is always an important metric for