Digitally transform operations of field technicians, design & planning team to reduce overall MTTR by 45% Most of the Digital Service Providers (DSPs) are struggling with the rising cost of repeat-dispatch and a higher Mean Time to Repair (MTTR). As
Optimizing Virtual Agent (VA) Training Achieve NLU model’s precision, recall & accuracy up to 78% The success of any Virtual Agent (VA) depends on the training of its Natural Language Understanding (NLU) model prior to configuration. A Major challenge is
E911 for Remote Employees Remote working is no longer a luxury or a distant possibility – it’s the norm for enterprises around the world. The “trend” of telecommuting is not new; for example, the number of people telecommuting in the
The Covid Era and CISO Stress Even before COVID-19, senior technology executives, including CISOs, CIOs and CTOs were overwhelmed, and felt an increasing lack of ballast in their lives. Some went so far as to agree to a hypothetical and
The Future of Robo Advisors Robo advisors are on the rise and they are winning in the investment management industry. When they made their appearance on the market, they were thought to be the thing that will most definitely steal
The COVID-19 Rush to the Cloud Results in Steep Costs and Chaos For many companies, their data center capacity was not built for the instant tsunami-sized jolt of increased load caused by the global pandemic. Not surprisingly, the majority of
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