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Insight PaaS – Necessary or Just Hype?

Insight PaaS – Necessary or Just Hype?

Insight PaaS: A Primer A recent report from Forrester predicts that Platform as a Service (PaaS) will soon be the ...
Enterprises look for partners to make the most of Microsoft Azure Stack apps

Enterprises look for partners to make the most of Microsoft Azure Stack apps

Microsoft Azure Stack Apps The next BriefingsDirect Voice of the Customer hybrid cloud advancements discussion explores the application development and platform-as-a-service (PaaS) benefits from Microsoft ...
Despite Record Breaches, Secure Third Party Access Still Not An IT Priority

Despite Record Breaches, Secure Third Party Access Still Not An IT Priority

Secure Third Party Access Still Not An IT Priority Research has revealed that third parties cause 63 percent of all ...
Problem In Customer Support – What Mobile App Developers Can Learn From AmEx

Problem In Customer Support – What Mobile App Developers Can Learn From AmEx

Mobile App Developers Peanut butter and jelly, salt and pepper, marketing and… customer support? We don’t tend to consider customer ...
Cloud Native Trends Picking Up – Legacy Security Losing Ground

Cloud Native Trends Picking Up – Legacy Security Losing Ground

Cloud Native Trends Once upon a time, only a select few companies like Google and Salesforce possessed the knowledge and ...
Cloud’s Mighty Role - Why Custom Development is the Next Big Thing (Again)

Cloud’s Mighty Role – Why Custom Development is the Next Big Thing (Again)

Custom Development is the Next Big Thing Today, software is playing a very important role in performing basic business processes ...
How edge computing and the cloud will power the future of IoT

How edge computing and the cloud will power the future of IoT

The combination of edge and cloud computing will make the Internet of Things faster, cheaper, and more stable Cloud computing ...
Introducing and Implementing Voice Biometrics in Call Centers

Introducing and Implementing Voice Biometrics in Call Centers

Voice Biometrics in Call Centers It wouldn’t be wrong to say that voice biometrics is the way of the future, ...
The Role of AI in Assisting Customer Experience

The Role of AI in Assisting Customer Experience

Assisting Customer Experience From being the plots of sci-fi thrillers to being seen as threats by the working populace, Artificial ...
Disaster Recovery Planning Should Be Non-negotiable For Every Business

Disaster Recovery Planning Should Be Non-negotiable For Every Business

Disaster Recovery Planning In today’s competitive business environment, being unable to service your customers needs can spell the end of ...