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Bob Waters

Artificial or Augmented Intelligence: Talks with Intel’s Chief Data Scientist, Bob Rogers

Artificial or Augmented Intelligence I recently sat down with Bob Rogers. Bob is Intel’s Chief Data Scientist for Analytics and ...
Problem In Customer Support – What Mobile App Developers Can Learn From AmEx

Problem In Customer Support – What Mobile App Developers Can Learn From AmEx

Mobile App Developers Peanut butter and jelly, salt and pepper, marketing and… customer support? We don’t tend to consider customer ...
How To Humanize Your Data (And Why You Need To)

How To Humanize Your Data (And Why You Need To)

How To Humanize Your Data The modern enterprise is digital. It relies on accurate and timely data to support the ...
Endpoint Security

WordPress Security 101 – Endpoint Security And Disaster Preparedness

Endpoint Security And Disaster Preparedness Continued from part 4 Setting up a secure password for your admin dashboard is a ...
Adopting An Industry-Wide Red Line Movement

Adopting An Industry-Wide Red Line Movement

Red Line Movement Recently, I’ve been calling for an industry-wide adoption of the red line philosophy to help with the ...
How to Stop Worrying and Love the Rise of the Machines!

How to Stop Worrying and Love the Rise of the Machines!

Love the Rise of the Machines! Announcing a new blog: “Leveraging the Engines of the Digital”. Are you overwhelmed by ...
Cloud’s Challenge – Bigger than Twice the Stars in the Milky Way

Cloud’s Challenge – Bigger than Twice the Stars in the Milky Way

There are only 100 Billion stars in the Milky Way. Compare that to the over 200 Billion lines of COBOL ...
Five Ways CPQ Is Revolutionizing Selling Today

Five Ways CPQ Is Revolutionizing Selling Today

CPQ Is Revolutionizing Selling Configure-Price-Quote (CPQ) continues to be one of the hottest enterprise apps today, fueled by the relentless ...
Beth Desmond

When Innovation Ignites – The Promise of Cloud

When Innovation Ignites “I am tired of hearing about how Cloud will allow customer personalization — I want to feel it!” I ...
What Is Artificial Intelligence? I Can't Define It, But I Know It When I See It

What Is Artificial Intelligence? I Can’t Define It, But I Know It When I See It

What Is Artificial Intelligence? When considering how to draw the line between whether an application is AI or not, I’m ...