Journey Science In Telecom: Take Customer Experience To The Next Level

Journey Science In Telecom: Take Customer Experience To The Next Level

Journey Science In Telecom Journey Science, being derived from connected data from different customer activities, has become pivotal for the telecommunications industry, providing the means to drastically improve the customer experience and retention. It has the ability to link together scattered pieces of data, and enhance a telco business’s objectives. Siloed approaches are becoming obsolete – take call centers as an example – there is only so much that you can do with data from…

Bank of Korea Predicts Growth of FinTech Industry in South Korea

Bank of Korea Predicts Growth of FinTech Industry in South Korea

FinTech Industry In South Korea The FinTech Industry has become the talk of the town over the last few years. The surging technological influence in the Finance Industry is not only shaping the future of the major economies but also bringing in new changes to the traditional financial industries. The Western World has already experienced the massive growth of FinTech Industry and the inclination of the customers towards it. However, for the first time, one of…

Tech Trends That Will Shape 2017: Cloud, IoT and AI

Tech Trends That Will Shape 2017: Cloud, IoT and AI

Tech Trends 2017 Do not expect disruptive tech but improvements of existing technologies Tech trends that will shape 2017 will not be disruptive technologies but development of already available technologies that will progress further to expand their respective markets, become more affordable, and enhance their capabilities. Cloud Computing: Analysts believe the Cloud is to play increasing role in re-shaping of customer and product ecosystems of corporations. A Forrester Research report finds that a growing number…

Four Cloud Security Mega Trends

Four Cloud Security Mega Trends

Cloud Security Trends Last year was a big year for the cloud. Cloud adoption continued to grow at a rapid clip, even as executives from companies such as McDonald’s and ENEL talked about how their organizations are embracing a cloud-first approach to IT with an eye toward a cloud-only future. It was also a year of transition, as the customer base for AWS shifted toward large enterprises running their mission-critical workloads in the cloud. As…

Cloud Computing Driving The Retail Industry Forward

Cloud Computing Driving The Retail Industry Forward

Cloud Computing Retail Industry In efforts to keep up with current trends and consumer expectations, retailers are hard at work implementing online shopping platforms, mobile and IoT purchasing tools, and in-store digital alerts to entice digitally-savvy buyers. For the top retail achievers, advanced analytics of detailed and accurate consumer profiles add an edge that sometimes leaves their shoppers marveling at the timely and relevant offers they’re receiving; customer service just doesn’t get any better than…

ServiceNow Acquires Machine-Learning Company, DxContinuum

ServiceNow Acquires Machine-Learning Company, DxContinuum

SANTA CLARA, Calif. – Jan. 18, 2017 – ServiceNow (NYSE: NOW), the enterprise cloud company, today announced it has agreed to acquire DxContinuum in an all‑cash transaction expected to close this month. The pioneer in intelligent automation, ServiceNow can further increase productivity for its customers by applying machine‑learning capabilities and data models developed by DxContinuum. As more Internet of Things devices make service requests, it is increasingly important that those requests be categorized, routed and responded…

Morgan Stanley Modernization Plan – Company to Invest in Fintech

Morgan Stanley Modernization Plan – Company to Invest in Fintech

Morgan Stanley Investing In Fintech Morgan Stanley has revealed the strategic plans to boost the Wealth Management Business in the world. The Investment Bank announced that it had already partnered with 10 Technology Firms that would offer service to the Wealth Management Customers for quick, smooth and immediate Financial advice. At a time, when the Financial Technology has become an integrated part of the Banking and Brokerage Services, the Investment Firms have also bitten the…

Utilizing Machine Learning In The Security Sector

Utilizing Machine Learning In The Security Sector

Machine Learning Security Machine learning for data security and protection is a popular topic, though expert opinion on the current probability of such uses is divided. And while computer algorithms have been making decisions for us for many years now, the future applications of such machine intelligence are far more complex than anything we’ve seen yet. For some, trusting a machine to manage weighty aspects of our lives is disagreeable; the EU’s General Data Protection…

Cisco Introduces New Data and Analytics Training Portfolio

Cisco Introduces New Data and Analytics Training Portfolio

Cisco Enriches Training and Certification Portfolio in Support of Latest Skills and Technologies Needed for Digital Business Transformation SAN JOSE, CA–(Marketwired – Jan 17, 2017) – To support the skills needed for world-class digital business transformation, Cisco (NASDAQ: CSCO) today announced a new data and analytics training portfolio and significant updates to its data center certification track. The new data and analytics offerings focus on integrated data management and virtualization, teaching in-demand skills needed to connect…

Building a High Growth IT: 5 Tips For 2017

Building a High Growth IT: 5 Tips For 2017

High Growth IT Building and maintaining a cloud computing platform will be much different in 2017 than it has been in past years. Today’s business climate is driven by many forces constantly disrupting traditional IT culture. Digital transformation is helping companies share information more efficiently and quickly, but it is also complicating IT systems management and strategy. Companies are approaching the new realities of IT transformation in different ways. For instance, many are leveraging social media,…