Journey Science In Telecom: Take Customer Experience To The Next Level

Journey Science In Telecom: Take Customer Experience To The Next Level

Journey Science In Telecom Journey Science, being derived from connected data from different customer activities, has become pivotal for the telecommunications industry, providing the means to drastically improve the customer experience and retention. It has the ability to link together scattered pieces of data, and enhance a telco business’s objectives. Siloed approaches are becoming obsolete – take call centers as an example – there is only so much that you can do with data from…

Four Cloud Security Mega Trends

Four Cloud Security Mega Trends

Cloud Security Trends Last year was a big year for the cloud. Cloud adoption continued to grow at a rapid clip, even as executives from companies such as McDonald’s and ENEL talked about how their organizations are embracing a cloud-first approach to IT with an eye toward a cloud-only future. It was also a year of transition, as the customer base for AWS shifted toward large enterprises running their mission-critical workloads in the cloud. As…

Building a High Growth IT: 5 Tips For 2017

Building a High Growth IT: 5 Tips For 2017

High Growth IT Building and maintaining a cloud computing platform will be much different in 2017 than it has been in past years. Today’s business climate is driven by many forces constantly disrupting traditional IT culture. Digital transformation is helping companies share information more efficiently and quickly, but it is also complicating IT systems management and strategy. Companies are approaching the new realities of IT transformation in different ways. For instance, many are leveraging social media,…

How IoT Unleash The Hidden Potentials Of Retail Industry?

How IoT Unleash The Hidden Potentials Of Retail Industry?

IoT Retail Power Connected devices are not just changing the way we work, play and behave – They are bringing dramatic changes in the entire industry. It adds more intelligence to the objects that entangle us. Right from utility meters to the household appliance, it brings a huge amount of data that can help companies to bring drastic changes in their working channel. The invention of this new technology that connects every object, consumer and…

Two 2017 Trends From A Galaxy Far, Far Away

Two 2017 Trends From A Galaxy Far, Far Away

Reaching For The Stars People who know me know that I’m a huge Star Wars fan. I recently had the opportunity to see Rogue One: A Star Wars Story. While I won’t give any spoilers away for the few who haven’t seen the movie yet, I do want to mention a couple of trends from the galaxy far, far away that are affecting the ways businesses will do IT in our world in 2017. And…

2017 Expected To Bring Cloud Service Price Hikes

2017 Expected To Bring Cloud Service Price Hikes

Cloud Service Price Hikes As the year comes to a close and there’s a new one on the way, people understandably wonder what’ll be in store for 2017. In the tech sector, prices for cloud services may go up. Some people have already learned they’ll have to pay higher prices in 2017. Keep reading to learn more about these price increases and discover how they might impact you or your business. Microsoft Cloud Customers in…

What’s Next In Cloud And Data Security For 2017?

What’s Next In Cloud And Data Security For 2017?

Cloud and Data Security It has been a tumultuous year in data privacy to say the least – we’ve had a huge increase in data breaches, including some of the largest in history; an uncertain future when it comes to cybersecurity policies; new European regulations that have major implications for U.S. companies; and yet, business carries on. Despite all the challenges and risks, businesses will continue to move forward on digital transformation, cloud adoption and…

The Key To Improving Business Lies In Eye-Interaction Tech

The Key To Improving Business Lies In Eye-Interaction Tech

Eye-Interaction Technology Analysts at Goldman Sachs predict virtual reality revenue will surpass TV within the next decade. More than just some gaming fad, VR represents a whole new way for organizations to train, research, and explore vast amounts of data. Despite its popularity, however, VR is still not in the hands of the majority, and business on a large scale cannot function without all business partners having access to the technology. But with eye interaction…

2017 Brings DLP Technology and IoT’s Weaknesses to Light

2017 Brings DLP Technology and IoT’s Weaknesses to Light

DLP Technology In regards to data loss prevention (DLP), in the last five years many companies rushed to implement DLP solutions without taking the time to first identify the data that should not transit egress points. Most of these rushed implementations have not been successful. Security analysts, in particular 451 Research, have been recommending that companies should first identify and classify data before deploying DLP. Unfortunately, we are just now seeing companies execute this approach.…

Digital Identity Trends 2017 – Previewing The Year Ahead

Digital Identity Trends 2017 – Previewing The Year Ahead

Digital Identity Trends 2017 The lack of security of the Internet of Things captured public attention this year as massive distributed denial of service attacks took down much of the internet. The culprits? Unsecured connected devices that were easily accessed and manipulated to do the bidding of shadowy hackers. When you can’t access Netflix anymore, cybersecurity is suddenly a dinner table conversation. Looking forward to 2017, we expect security to continue to be a point…