The Secrets to a Successful Desktop-as-a-Service Approach Organizations are under pressure to reinvent their business models and adopt new technologies and digital capabilities to manage challenging conditions and adapt to [...]

Higher Education Technology Cloud technology is not just for the world of big business. A growing number of higher education institutions are also embracing the cloud’s many advantages, especially for [...]

Intelligent Process Automation Enable agents to work smarter, reduce call volume, and improve efficiency The current state of Digital Service Providers’ (DSPs) manual or semi-automated contact centers is no more [...]