Cloudsourcing – easy and challenging

Cloudsourcing

Nothing grows in a vacuum. IT has evolved over the decades and has gone through several paradigm shifts. Virtualization of computer resources and the quest for the most effective operations have never gone out of fashion. Outsourcing parts, or all, of the IT Capabilities has a long track record. Those who have experience with out-/multisourcing have a new landscape to explore when considering going into the clouds.

Before exploring the benefits and the challenges, it is a great idea to make up a check list:

  • What are my drivers & motives for cloudsourcing? Be clear about your priorities and make sure that your MOUs/LOIs/SLAs/OLAs reflect your ideals.
  • Agree upon test-, proof-of-concept and transition periods.
  • Explore and verify your vendors flexibility and willingness to listen and adapt to your specific needs.
  • Make sure you have clear exit options, without any barriers and attempts of lock-in. Make a data portability clause in the agreements, if possible.

Now that you have the check list it is time to understand the challenges you are facing. But, first I want to start with the good news.

Easier tasks with cloud vs outsourcing

It´s always easier with a list, so I am immediately presenting one. These are the parts made easier with cloud vs outsourcing:

  • No personnel transfers and/or take over of ICT department.
  • No/minimal equipment transfers.
  • Most likely you will get less and less handling of licenses.
  • TTM & TTA are almost immediate.
  • Location independent & globally scalable.
  • Redundancy built in.
  • Instant prognosis of costs – scales up and down.

Challenges with cloud vs outsourcing

During my research and work with cloud computing I have come over some possible challenges. Many are based on the fact that we are entering virgin territories:

  • Risk management frameworks are not adapted to cloud computing. Security concerns are under- or overestimated.
  • Operational practices of the Cloud Service Provider vs your specific needs, wants and wishes: How does that translate into a multi-tenant massive data center?
  • Low, or none, physical control over the operations centers.
  • Regulatory compliance.
  • Audit possibilities.
  • Interfaces between systems in the cloud and those in-house/outsourced?
  • Change of vendor.

Outside-in view needed

The cloud hype have been vendor-driven so far. Now is the time for the customer to start putting the promises to the test. One first sanity check is to benchmark your first question in the above described check list against your vendor. If the result is a successful outcome for the customer (and the vendor), then we are on our way to something good.

Next article is going to address the ideal outside-in relationship building. I will wear my customer glasses when writing.

By Predrag Mitrovic

Predrag is also the Chief Inspiration Officer and Owner of MyNethouse.se and will be offering a number of cloud based workshops in 2011 .

Sorry, comments are closed for this post.

Popular Archives

12 Promising Business Intelligence (BI) Services For Your Company

12 Promising Business Intelligence (BI) Services For Your Company

12 Promising Business Intelligence (BI) Services Business Intelligence (BI) services have recently seen an explosion of innovation and choices for business owners and entrepreneurs. So many choices, in fact, that many companies aren’t sure which business intelligence company to use. To help offer you a solution, we’ve compiled a list of 12 Business Intelligence companies…

Using Big Data To Make Cities Smarter

Using Big Data To Make Cities Smarter

Using Big Data To Make Cities Smarter The city of the future is impeccably documented. Sensors are used to measure air quality, traffic patterns, and crowd movement. Emerging neighborhoods are quickly recognized, public safety threats are found via social networks, and emergencies are dealt with quicklier. Crowdsourcing reduces commuting times, provides people with better transportation…

Recent

Cloud Infographic – Top Vulnerable Applications

Cloud Infographic – Top Vulnerable Applications

Top Vulnerable Applications  As you use the Internet on a daily basis, you probably come across cyber security topics, but rarely glance at them twice. After all, cyber security threats don’t concern you, right? Well, that’s not exactly true. Cyber attacks are more widespread than you can imagine and they may be targeting your devices as…

The Lighter Side Of The Cloud – Whatever Happened To Alone Time?

The Lighter Side Of The Cloud – Whatever Happened To Alone Time?

By David Fletcher Are you looking to supercharge your Newsletter, Powerpoint presentation, Social media campaign or Website? Our universally recognized tech related comics can help you. Contact us for information on our commercial licensing rates.  About Latest Posts Predrag Latest posts by Predrag (see all) How To Select The Right Cloud Service – One Size…

MOST RECENT - Posted by
New Trends In Cloud Based Education

New Trends In Cloud Based Education

Cloud Based Education With technological progress accelerating and users’ computer experience becoming richer and increasingly complex, the future developments in education technology is very exciting. Students are now able to attend demonstration sessions on how to handle technology through remote laboratories using advanced applications in a truly interactive environment. One of these exciting areas is in telemedicine.…

The Many Hats Of Today’s IT Managers

The Many Hats Of Today’s IT Managers

The Many Hats of IT Managers In years past, the IT department of most large organizations was much like a version of Middle Earth: a mysterious nether world where people who seemed infinitely smarter than the rest of us bustled around, speaking and typing languages that appeared indecipherable, yet, which made our world work. They…

Selling Your Business To Your Employees

Selling Your Business To Your Employees

Mobility For Your Employees It may seem a radical notion, the idea of selling your business to the people who work for you, but this is the era in which we now work. Employees of all levels are all incredibly aware of their options when it comes to mobility and employability. This doesn’t mean that…

Technology Sponsors

hp Logo CityCloud-PoweredByOpenstack-Bluesquare_logo_100x100-01
cisco_logo_100x100 vmware citrix100
Site 24x7 200px-KPMG
Advertising ROI Plans

Established in 2009

CloudTweaks is recognized as one of the leading influencers in cloud computing, big data and internet of things (IoT) information. Our goal is to continue to build our growing information portal, by providing the best in-depth articles, interviews, event listings, whitepapers, infographics and much more.

CloudTweaks Comic Library

Advertising