Kirti Khanna

Kirti is a Digital Marketer and content writer who contributes to The Real PBX. She is tech-savvy, gadget-freak and has the strong passion for writing about the big technological innovations, cloud computing, business communications and VoIP technology which will shape the future.

How Big Data Is Helping In Customer Service Environment

By Kirti Khanna | December 5, 2016

Customer Service Environment Do you remember the last time you spoke to an agent over the phone seeking some help? Did you get the solution immediately or did it take some time to reach a convincing answer or solution? The

Cloud Access Security Broker and the Cloud-based Business Role

By Kirti Khanna | November 29, 2016

Cloud Access Security Broker (CASB) Cloud is the new address for businesses nowadays. The number of applications, hosted on the cloud, is rapidly increasing and that contributes in the streamlining of various business operations. Accounting applications, PBX, ERP, and CRM,

5 Ways Cloud-based Tools Can Help Accountants Escape The IT Treadmill

By Kirti Khanna | October 17, 2016

Accountant Tools Digital tools and software have become an inseparable part of any accountant’s profession. There are software for almost every need of accountants. From managing payrolls to filing taxes, technology is able to automate them and offer a great

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Technology Comics CloudTweaks supplies a popular technology comic cartoon series that carries a wide range of circulation. Our unique brand ...