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How Bitcoin Brought The Lightning Network To El Salvador

By Josh Hamilton | July 29, 2021

The Lightning Network El Slavador made waves last month after becoming the first country to adopt bitcoin as legal tender. El Salvador’s Congress voted by a “supermajority” in favor of the Bitcoin Law which states, “The purpose of this law

Ronald van Loon

Reimagine Contact Centers with AI and Cloud

By Cloud Syndicate | September 2, 2021

Contact Centers with AI and Cloud Contact centers have experienced overwhelming strain since the onset of the pandemic and for many organizations this chaotic trajectory has continued. In the travel industry, for example, airlines are currently facing record-breaking call volumes

Peter Tsai

Infrastructure-as-a-Service Security Responsibilities

By Peter Tsai | November 19, 2020

Infrastructure-as-a-Service Updated: 11.19.2020 What is IaaS? Infrastructure as a Service (IaaS) allows you to rent computing resources from a third party that you then access through the web. You essentially outsource having to set up or manage up racks, servers,

Efficient Dispatch Operations with Spare Location Intelligence for DSPs

By Muthukumaravel S | March 22, 2021

Digitally transform operations of field technicians, design & planning team to reduce overall MTTR by 45% Most of the Digital Service Providers (DSPs) are struggling with the rising cost of repeat-dispatch and a higher Mean Time to Repair (MTTR).  As

Big Data Explosion

Developing Machine Learning-based Approach for Optimizing Virtual Agent (VA) Training

By Cloud Syndicate | June 16, 2020

Optimizing Virtual Agent (VA) Training Achieve NLU model’s precision, recall & accuracy up to 78% The success of any Virtual Agent (VA) depends on the training of its Natural Language Understanding (NLU) model prior to configuration. A Major challenge is

Al Castle E911

Businesses Need E911 for Remote Employees

By Al Castle | May 27, 2020

E911 for Remote Employees Remote working is no longer a luxury or a distant possibility – it’s the norm for enterprises around the world. The “trend” of telecommuting is not new; for example, the number of people telecommuting in the

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Allan Leinwand

Trends From A Galaxy Far, Far Away

Reaching For The Stars People who know me know that I’m a huge Star Wars fan. I recently had the opportunity to see Rogue One: ...
Tim Mullahy

5 Ways the Cloud and IoT Have Transformed the Transportation Industry

IoT Transportation Industry The Internet of Things has caused many industries to evolve - but few more than transportation. Here are just a few ways ...
David Politis

Key Cloud Office Trends Of The Future

Cloud Office Trends The mass migration to the cloud is well under way and will only accelerate. Two giants continue to dominate the space and ...
Daren

What’s Next In Cloud And Data Security?

Cloud and Data Security It has been a tumultuous year in data privacy to say the least – we’ve had a huge increase in data ...
Bittitan

Episode 6: Cloud Migration: Why It’s More Important Than Ever

The Importance of Cloud Migration Moving fully to the cloud is still a concern for many companies, but with millions of employees working from home, there’s an even greater need to migrate. Mark Kirstein, VP ...
Yotascale podcast

Episode 10: The Modern Day Smokestack? The Economics of Cloud Management

The Modern Day Smokestack A conversation with Asim Razzaq, CEO, Yotascale Why is cloud cost management so difficult? What are the main challenges in achieving cloud cost optimization? What are the principles of cost optimization ...
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