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Willy Cash

How leveraging cloud assessments enhances Microsoft 365 for ITSPs

By Willie Cash | April 13, 2021

Enhancing Microsoft 365 for ITSPs Microsoft 365 is growing, and so are the opportunities to add value to companies that leverage the cloud service. Last year, Microsoft reported that Office 365 has 258 million monthly active users and that Microsoft

Juan Pablo Perez Etchegoyen

Key Considerations for Keeping Mission-Critical Cloud Applications Secure and Compliant

By Juan Pablo Perez-Etchegoyen | April 7, 2021

Keeping Cloud Applications Secure and Compliant According to reports, nearly 70% of enterprises were moving mission-critical business functions and processes to the cloud before the pandemic. In today’s new normal, that number has skyrocketed. Organizations increasingly rely on mission-critical cloud

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533 Million Facebook Users Had Their Data Stolen and Leaked Online

By Gary Bernstein | April 5, 2021

Facebook Data Stolen and Leaked Online On Saturday, April 3rd, a user from a hacking forum published the personal data from more than 500 million Facebook users. The hacked and published data were available at the forum for free and

Digitizing Contact Center to Reduce Call Volume by 30% and Improve NPS

By Rajesh Khanna | March 30, 2021

Digitizing Contact Center With a Net Promoter Score (NPS) average of 24, telecom holds the lowest industry average according to the NPS Benchmarks Report. Operational inefficiencies in contact centers play a major role in the low NPS for Digital Service Providers

The Top 20 Cybersecurity Startups To Watch In 2021

By Cloud Syndicate | March 29, 2021

20 Cybersecurity Startups Cybersecurity, privacy and security startups have raised $1.9 billion in three months this year, on pace to reach $7.6 billion or more in 2021, over four times more than was raised throughout 2010 ($1.7 billion), according to