SOC Reporting Requirements Security lapses in some of the world’s biggest companies continue to appear in news headlines, and information security is top of mind for businesses. Perhaps as a result, SOC reports are becoming a standard due diligence request
2019 Big Data and Data Science Predictions It’s that time of year again when I look into the Crystal Skull…er, ball, and make some predictions of the continuing challenges and new trends I foresee in Big Data and Data Science
Multiple 5G Communications Although the widespread commercial rollout of the 5G network happens in 2020, numerous telecommunications companies are testing new technologies and will present 5G-related advancements in 2019. For 5G’s arrival to be successful, though, equipment must exist to
In this post, we tackle another common challenge in migration planning – the decision to deploy sites and users on either multi-tenant or “public” cloud solutions versus dedicated, virtualized systems in “private” cloud solutions. In the communications industry, PBX vendors
This is part 1 in a 2-part series on serverless cloud computing. Rapidly expanding connectivity options and increased development in more secure cloud infrastructures are leading organizations to research, migrate, and develop applications in the cloud. These organizations are taking
It’s the world of AI that we live in currently, as everything around us is becoming automated and digitalized. The digital revolution or whatever buzzword you use to define it is upon us, and as it was predicted by many,
Natural Language Processing Natural language processing is one subset of AI driving human-machine interactions forward. From helping with direct calls to providing robust alternatives to human workers, it holds many possibilities for customer service on both the front and back
Big Data Infographics My last University of San Francisco School of Management class of the semester is coming up this week. However instead of a normally boring presentation from me to cap the semester, we are going to review a
Small Business AI Quick, what’s the primary way for businesses to get traffic online? Is it social media marketing or search engine marketing? According to marketing guru Neil Patel, “More people look for businesses on search” than they do social
The next BriefingsDirect cloud deployment strategies interview explores how public cloud adoption is not reaching its potential due to outdated behaviors and persistent dissonance between what businesses can do and will do with cloud strengths. Many of our ongoing hybrid IT and cloud computing discussions focus on infrastructure trends
Data Breach Damages Data breaches make an organization’s representatives painfully aware of the common phrase, “Time is money.” They scramble to recover lost information and limit the reach hackers have. It’s undoubtedly important to take those immediate actions, but affected
Enterprise Communication Hubs As early as 2014, Gartner analysts were touting the benefits of communication hubs as a means to improve WAN performance. In a blog post by analysts Andrew Lerner, and a related research note by he and Sorell
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Digital Innovation Starts with a Digital Core
The Cloud Movement – The Good and the Bad
The Future Impact of Drone Technology
ERP Ain’t Got the Same Soul, I Like that Old Time Rock ‘n’ Roll
The Key To Improving Business Lies In Eye-Interaction Tech
The Smart City Is Closer Than You Think
Why Certification Matters for Cloud Service Providers