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Enhancing Microsoft 365 for ITSPs Microsoft 365 is growing, and so are the opportunities to add value to companies that leverage the cloud service. Last year, Microsoft reported that Office 365 has 258 million monthly active users and that Microsoft
Keeping Cloud Applications Secure and Compliant According to reports, nearly 70% of enterprises were moving mission-critical business functions and processes to the cloud before the pandemic. In today’s new normal, that number has skyrocketed. Organizations increasingly rely on mission-critical cloud
Facebook Data Stolen and Leaked Online On Saturday, April 3rd, a user from a hacking forum published the personal data from more than 500 million Facebook users. The hacked and published data were available at the forum for free and
Digitizing Contact Center With a Net Promoter Score (NPS) average of 24, telecom holds the lowest industry average according to the NPS Benchmarks Report. Operational inefficiencies in contact centers play a major role in the low NPS for Digital Service Providers
20 Cybersecurity Startups Cybersecurity, privacy and security startups have raised $1.9 billion in three months this year, on pace to reach $7.6 billion or more in 2021, over four times more than was raised throughout 2010 ($1.7 billion), according to