Microsoft’s Operator Connect Earlier this year, Microsoft announced a new calling service for Microsoft Teams (Teams) users called Operator Connect. IT leaders justifiably want to know how Operator Connect is [...]

Relational to NoSQL Cloud Database Like so many other areas of technology, the database is changing. For a long time we worked with relation databases and SQL, but the demands [...]

The Tesla Bot A few weeks ago Tesla unveiled the latest mad creation spawned from the head of Elon Musk at their most recent AI conference. Previous greatest hits include [...]

DSPs Can Proactively Improve Broadband Performance 67% of customers who contact their Digital Service Provider’s (DSP’s) customer service report broadband issues. Around 26% of customers report inconsistent internet speed causing [...]

Data Centres Of The Future As humans require more and more computing power and more and more cloud storage, we’re going to need more and more data centres. So what [...]

Building a Digital Enablement Layer Most Digital Service Providers (DSPs) aim to provide digital capabilities to customers but struggle to transform with legacy O/BSS systems. According to McKinsey research, 70% [...]

There’s been a lot of focus over the last few months on freedom of speech and censorship online. What began with Alex Jones and David Ike a number of years [...]

Contact Centers with AI and Cloud Contact centers have experienced overwhelming strain since the onset of the pandemic and for many organizations this chaotic trajectory has continued. In the travel [...]

NFTs As Digital Artwork NFT stands for Non-Fungible Token. Anything fungible is replaceable with something that is of an equal value. A basic example would be money. A $10 note [...]

What Is A Smart Contract? Traditional contracts In order to understand what smart contracts are and how they can be used, we should first define what a traditional contract is. [...]

An Internet Hive Mind? The idea of a hive mind has been around for quite a long time in science fiction. It’s also been one that has been thrown around [...]

How IoT Cloud Services Stack Up Against DIY The ever-increasing mass adoption of IoT devices is leading to a consistent rise in the data generated through these devices. Large corporations [...]

Subsea Connectivity Digital transformation and the migration of data and applications to the cloud is a global phenomenon. While we may like to think that the cloud knows no borders, [...]

The Next Computing Revolution: Quantum Chips There has been a lot of talk over the past few years about quantum computing and how it promises to revolutionize the computing world. [...]

Managing Complex IT Environments The hybrid work model is here to stay—at least for the time being. That’s how things feel in these still uncertain times. This new way of [...]