New Global Research from Accenture Interactive Urges CMOs to Put People Before Data Collection

New Global Research from Accenture Interactive Urges CMOs to Put People Before Data Collection

Nearly 69% of consumers would stop doing business with a brand if data usage became too invasive NEW YORK; Oct. 16, 2019 – New global research released by Accenture Interactive offers guidance to chief marketing officers (CMOs) on strategies to use data respectfully and responsibly
/
Mozilla to Firefox users: Here's how we're protecting you from code injection attacks

Mozilla to Firefox users: Here’s how we’re protecting you from code injection attacks

Mozilla cleans up Firefox to cut risk of code injection attacks and deter use of a dangerous JavaScript function Firefox-maker Mozilla has detailed its recent efforts to harden the browser against code injection attacks. That hardening work has focused on removing "potentially dangerous artifacts" in
/
Bill Headshot

How IT Operations Can Survive and Thrive in a Multi-cloud World

IT Operations Can Thrive in a Multi-cloud World

IT operations teams are contending with the reality that growing volumes of workloads are running across multiple cloud services. While multi-cloud environments are growing ubiquitous, many IT operations teams are still trying to get by with the same tools they’ve been using for years. The reality is that many tools designed to optimize on-premises data center resources simply don’t suffice for applications and workloads running in public clouds. Consequently, as the use of cloud services grows prevalent, so does the incidence of cost overruns and security exposure. New approaches are required for IT and cloud operations teams to succeed in today’s multi-cloud world.

Taking a Modern Approach

Organizations of virtually every size and type are growing increasingly reliant on the cloud. While each organization may be at different phases of the journey, the reality for most businesses is that a multi-cloud future is now. A Gartner report projected that the worldwide public cloud services market will grow 17.3% in 2019 to total $206.2 billion, up from $175.8 billion in 2018.

For many IT organizations, this new multi-cloud reality is a hard one. In many cases, business leaders are making the move to the cloud because of the perceived speed and agility shortcomings of internal IT teams. Further, when it comes to helping support the business’ need to manage cost and security in this new paradigm, these teams are working with traditional tools that leave them ill-equipped to respond.

Traditional tools were designed to optimize on-premises data center resources, and simply don’t work well for public cloud-based workloads. They often require manual, lengthy install, set up and configuration as well as ongoing upgrades and maintenance, which makes them ill-suited to the dynamic shifting of resources and workloads that are commonplace in today’s cloud-native environments.

Tool limitations impede IT operations teams’ ability to adapt to evolving environments and business requirements, and prevent businesses from capitalizing on the inherent advantages of cloud models. For example, the self-service consumption models of cloud services can provide a business with tremendous flexibility and agility. However, legacy management tools force IT operations teams to choose between limiting governance and visibility or limiting business users’ access.

Runaway Costs

Within many organizations, cloud operations teams are relegated to using a patchwork of point solutions that are specific to a particular technology or cloud service provider. For example, a team may use one tool for managing Azure provisioning and another tool for AWS monitoring. As a result, cloud operations teams lack unified visibility and controls that span across the organization’s cloud platforms, services, and accounts. Not only does this degrade staff efficiency, but the maintenance overhead to collect non-integrated point tools is a burden on time-constrained and highly paid cloud operations staff. Their time would be better spent on the strategic efforts that boost business performance.

Given lack of visibility and control, cloud or IT operations teams can only react to the prior month’s bill. Due to the massive scale of cloud expenditures, even the smallest of variances aren’t trivial. Just as one example, Pinterest spent $190 million on AWS in 2018, a figure that was $20 million over budget. While some of this overspending may be associated with unexpected growth in usage, the reality is that a lot of money and resources are being wasted, whether through overprovisioning or non-retired resources.

Security Risks

Resource misconfigurations represent the top security risk in the cloud. A single misconfiguration can expose critical data, including customer records, intellectual property, and more. Not surprisingly, incidents of exposure are growing more frequent and massive in scope. A recent study found that misconfigured cloud environments left 1.5 billion sensitive files exposed. Examples of this exposure are abundant. However, IT and cloud operations staff are poorly equipped to find and fix these misconfigurations.

Key Capabilities Needed to Manage Multi-Cloud Environments

To stay relevant in the age of the cloud, IT operations teams need to tackle these challenges, and begin offering increased value to increasingly cloud-reliant businesses. To thrive moving forward, IT operations teams need tools that are aligned with the realities of multi-cloud environments and cloud-native apps, including:

  • Machine learning and advanced analytics. Teams need platforms that leverage analytics and machine learning to provide predictive insights and recommendations that enable proactive management of operating costs and security.
  • Automation. Given the scale and velocity of change within modern multi-cloud environments, automation is essential. Teams need automation to establish closed-loop processes, speed implementations and changes, and reduce complexity. For example, teams should be able to run automated security checks that not only find misconfigured resources, but can fix them quickly.
  • Service-level visibility. It is vital that IT operations teams gain service-level views, so staff members can track security and cost in the context of business services. This visibility is essential for intelligent prioritization.
  • Easy deployment and use. To be viable, platforms need to offer SaaS-based deployment and pre-packaged content that yield fast time to value.

Reaping the Rewards of Advanced Platforms

By employing advanced management platforms, IT and cloud operations teams can realize several key benefits. With these tools, IT and cloud operations teams can enhance security by establishing policy-driven governance. They can also leverage machine learning insights and automation to gain improved controls while substantially improving operational efficiency. Finally, teams can optimize cost efficiency by gaining improved visibility into cost, enabling better control and fewer surprises. Further, they can reduce the waste associated with overprovisioning and orphaned resources.

For IT and cloud operations teams, the status quo isn’t sustainable. Today’s multi-cloud environments pose entirely new challenges and require fundamentally new tools and approaches. To stay relevant and add value to the business moving forward, IT and cloud operations teams need to adopt advanced platforms that offer unified visibility and automated control over multi-cloud environments.

By Bill Talbot

Bill Talbot Contributor
VP Solutions Marketing
Bill Talbot is VP Solutions Marketing, BMC. Talbot has nearly 20 years of B-to-B marketing, sales and alliance development experience. Prior to BMC, he served as Product Marketing Manager for Automation solutions at CA Technologies. Talbot also founded and ran VIA Consulting, a marketing services firm that helped high tech businesses transition from being product-centric to customer-focused. He also has held senior marketing and business development roles at Uplogix, GoldenGate Software (Oracle) and BMC. Talbot earned a BA from Boston University, and a MBA with a focus on high tech marketing from The University of Texas at Austin. BMC delivers software, services, and expertise to help more than 10,000 customers, including 92% of the Forbes Global 100, meet escalating digital demands and maximize IT innovation. From mainframe to mobile to multi-cloud and beyond, our solutions empower enterprises of every size and industry to run and reinvent their businesses with efficiency, security, and momentum for the future.
follow me
BI Data

The Rise Of BI Data And How To Use It Effectively

The Rise of BI Data Every few years, a new concept or technological development is introduced that drastically improves the business world as a whole ...
Daren Glenister

Cyber Security Tips For Digital Collaboration

Cyber Security Tips October is National Cyber Security Awareness Month – a joint effort by the Department of Homeland Security and private industry to ensure ...
The Five Rules of Security and Compliance in the Public Cloud Era

The Five Rules of Security and Compliance in the Public Cloud Era

Security and Compliance  With technology at the heart of businesses today, IT systems and data are being targeted by criminals, competitors and even foreign governments ...
Daren Glenister

10 Ways The Enterprise Can Prevent Data Leaks In The Cloud

Prevent Data Leaks In The Cloud More companies are turning to the cloud for storage. In fact, over 60 percent of organizations store sensitive information ...
Sean Peterson

Cloud’s Mighty Role – Why Custom Development is the Next Big Thing (Again)

Custom Development is the Next Big Thing Today, software is playing a very important role in performing basic business processes and serving customers. Leading software ...
It Programs Compressor