Tom Dibble

Tom

5 Reasons to Head for the web – Part 1

December 14, 2017

Head for the Cloud Last month Salesforce held its 14th annual Dreamforce event in San Francisco. It has become the largest software conference in the U.S. and is the second largest tech conference after CES. Launched in 2003 with just

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Tom

Part 2 – Connected Vehicles: Paving the Way for IoT on Wheels

October 27, 2016

Connected Vehicles: IoT on Wheels As vehicles become the hottest “thing” in IoT, the automotive, heavy equipment, and machinery industries face some of the most significant opportunities in decades. I’ve previously explored some connected car use cases and the opportunities

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Tom

Part 1 – Connected Vehicles: Paving The Way For IoT On Wheels

September 27, 2016

Connected Vehicles From cars to combines, the IoT market potential of connected vehicles is so expansive that it will even eclipse that of the mobile phone. Connected personal vehicles will be the final link in a fully connected IoT ecosystem.

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Tom

4 MONETIZATION MODELS FOR THE DIGITAL BUSINESS ERA

August 23, 2016

4 Monetization Models Digital business is expected to generate billions in new revenue in the next four to five years. However, MGI Research predicts that digital businesses will need to increase their time to market by 40 percent. Many global

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Tom

Four Keys For Telecoms Competing In A Digital World

July 21, 2016

Competing in a Digital World Telecoms, otherwise largely known as Communications Service Providers (CSPs), have traditionally made the lion’s share of their revenue from providing pipes and infrastructure. Now CSPs face increased competition, not so much from each other, but

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Four Recurring Revenue Imperatives

June 22, 2016

Revenue Imperatives “Follow the money” is always a good piece of advice, but in today’s recurring revenue-driven market, “follow the customer” may be more powerful. Two recurring revenue imperatives highlight the importance of responding to, and cherishing customer interactions. Technology

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Tom

Connecting With Customers Online

May 25, 2016

Customers in the Cloud Global enterprises in every industry are increasingly turning to cloud-based innovators like Salesforce, ServiceNow, WorkDay and Aria, to handle critical systems like billing, IT services, HCM and CRM. One need look no further than Salesforce’s and

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Tom

An Old Recurring Revenue Model Gains New Converts

April 21, 2016

An Old Recurring Revenue Model Due to a range of market forces, a recurring revenue model that’s been used for decades in industries such as airplane manufacturing is undergoing a resurgence. Widely referred to as outcome-based pricing, output-based pricing, and

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Tom

SaaS Freemium Models and the Hidden Cost of Free

April 5, 2016

SaaS Freemium Models We’ve all been lured into sexy “try before you buy” freemium models that provide just the right amount of functionality to get you started. Yet, it’s not quite enough to complete the job. “Getting the job done”

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Weighing in on Recurring Revenues to Tip Your Business' Scale

March 23, 2016

Tip Your Business’ Scale CEOs, investors, analysts, and business advisors have fallen in love with the recurring revenue business model. In fact, when comparing like software companies, Wall Street gives 2x higher valuations for businesses with successful recurring revenue models

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Tom

From Startup To Becoming Enterprise Grade

January 18, 2016

Becoming Enterprise Grade How can an emerging business make a successful transition from selling to SMB customers that fueled their early growth to the enterprise customers that enable long-term profitability? What works with SMB customers often won’t get you a

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Tom

6 Key Metrics For Every Recurring Revenue Business

January 6, 2016

Recurring Revenue Business Metrics Recurring revenue is the secret sauce behind the explosive growth of powerhouses like Netflix and Uber. Unsurprisingly, recurring revenue is also quickly gaining ground in more traditional industries like healthcare and the automotive business. In fact, nearly

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Tom

Banking On Recurring Revenue Online

November 18, 2015

Recurring Revenue In The Cloud Many common traditions have held up for centuries (Thanksgiving dinner, anyone?), but the post millennial world of business and technology has perennially followed the idea that traditions are meant to be broken. Take a look

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Louis
Why Services CPQ Is Too Slow Today When PS organizations compete in sales cycles, the first competitor to have a complete quote with accurate pricing, schedules, and an engagement plan will often win. However, getting ...
Rajesh Khanna
Implement Hyperautomation to Scale Automation Programs by 3X Most Digital Service Providers (DSPs) struggle to accelerate their path to Hyperautomation due to the complex processes with legacy systems and applications. Although Robotic Process Automation (RPA) plays a ...
Alex Dean
Enabling Privacy and Personalization Most businesses today rely on data collected online to better understand their customers and deliver more personalized products, services and experiences. These insights can be transformative for an organization, especially when ...
Rahul Subramanyam
Fixing AWS: The CloudFix Story A conversation with Rahul Subramanyam. CEO at CloudFix, and CTO at ESW Capital AWS is huge, but it’s not perfect. Because of its size and its approach to innovation there ...
Derrek Schutman
Implementing Digital Capabilities Successfully Building robust digital capabilities can deliver huge benefits to Digital Service Providers (DSPs). A recent TMForum survey shows that building digital capabilities (including digitization of customer experience and operations), is the ...